Jay Wolfe Toyota of West County
Ballwin, MO
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Maurice Bembry is outstanding! Maurice Brembry is outstanding, Detailed, personality and forthright I met him during another business deal for my wife’s car and quickly noticed his Maurice Brembry is outstanding, Detailed, personality and forthright I met him during another business deal for my wife’s car and quickly noticed his professionalism. Later, during a service call I asked him for his card and called him soon after seeing a vehicle of interest. 24 hours later, we concluded our 2nd contract at Wolfe. 100% due to Maurice! The Bistro staff are also excellent, welcoming and the Panini got us through the late afternoon. Thank you, Scott Radunz More
Very friendly, worth the drive Mike and Jason were both very friendly and made the whole buying process easy. I never met Holli, but she was very friendly over the phone. The only t Mike and Jason were both very friendly and made the whole buying process easy. I never met Holli, but she was very friendly over the phone. The only thing that would have made it better, was if they gave me more for my trade, but am very happy with my Challenger. More
80000 mile checkup Good visit. Quick service. Did just what was needed. And this is all I need to say about this paticular vistit. I will return for further service. Good visit. Quick service. Did just what was needed. And this is all I need to say about this paticular vistit. I will return for further service. More
I purchased a RAV4 This is one impressive dealership! Entering an attractive and well organized showroom/business area set the foundation for my visit. I was welcome This is one impressive dealership! Entering an attractive and well organized showroom/business area set the foundation for my visit. I was welcomed by Billy Morton and he immediately went to work. He researched vehicles that met my needs. He was generous with his time, explaining free oil change, tire rotation, and other dealership perks. I test drove two cars which provided an opportunity for a detailed description of the car. The negotiation process was professional and culminated in driving off with a new RAV4. Equipped with lots of new technology and features, I’m enjoying my new purchase! Thanks also extend to Mike and William for their assistance. The dealership offers a great service area and the waiting area is incredible. Not only did I lunch at the snack bar, I can easily see myself waiting in a comfortable lounge area- furnished with sofa seating and tables for working with plug-ins for devices. And last, many places are welcoming and friendly but Jay Wolfe goes a little further by remembering names and faces. More
Helpful, knowledgeable employees and a painless purchasing e We stopped in at Jai Wolf Toyota having already done our research. We knew the Model of the car we wanted and the basic options. Jaques was very hel We stopped in at Jai Wolf Toyota having already done our research. We knew the Model of the car we wanted and the basic options. Jaques was very helpful showing us all the features on the cars, showing us how to use them and then trying to find different colors for us in the model we liked. He wasn’t pushy or obnoxious. We felt like he was really trying to get us the best car for us. And he did! Then we sat with Omar, the finance guy. It was about as painless as spending 40k can be. He was knowledgeable, extremely efficient, and very helpful. Both Jacques and Omar were really a pleasure to do business with. More
Finally got the dream car! Enjoyed every trip I made to Jay Wolfe. Gary Panus was the biggest reason I decided to do business here. He was never pushy or made me feel pressured. Enjoyed every trip I made to Jay Wolfe. Gary Panus was the biggest reason I decided to do business here. He was never pushy or made me feel pressured. One of the few dealerships that I can tell value their customer service as top priority. I had a tough time choosing which vehicle I wanted to go with, but Gary was always patient and helpful. Ended up with the perfect 4Runner. I would gladly go out of my way to do business here again. More
Smooth car buying experience I recently purchased a 2018 Toyota Camry. I was given a great price with no hassle. Knowing exactly what I wanted, and calling ahead to reserve the ca I recently purchased a 2018 Toyota Camry. I was given a great price with no hassle. Knowing exactly what I wanted, and calling ahead to reserve the car, I was in and out of the door in less than 2 hours. Sales team was very helpful, and responded to all of my queries immediately. More
Good experience overall.. I chose Jay Wolfe due to being a previous customer and the fact that they are a participating Costco car buying dealer. Our salesman Joe Fuson was v I chose Jay Wolfe due to being a previous customer and the fact that they are a participating Costco car buying dealer. Our salesman Joe Fuson was very professional and very easy to work with and did not make us feel pressured into buying, leaving the decision to us. Omar Elsoueissi, the finance department manager was also very professional and took the time to ensure we understood the terms and options available to us. However, we did feel somewhat pressured to purchase an extended service plan and had to read over the paperwork very closely to ensure we understood how much we were financing. For example, we had to ask specifically what was the interest rate we were going to pay, and discovered with our insisting that they were going to use an external bank with a higher interest rate versus the lower promotional rate Toyota is offering. Overall, I would send friends and family over to Jay Wolfe Toyota with the caveat to keep your eyes open during the financing process. More
Friendly, helpful, service. Pam was excellent explaining the needed service, time required and expected cost. An excellent service representative and we enjoyed your waiting area Pam was excellent explaining the needed service, time required and expected cost. An excellent service representative and we enjoyed your waiting area while the service was being performed. More
Received what was needed in a timely manner Regular maintenance on vehicle was provided while I waited in the cafe. Everything was done in a timely fashion, including an extra request for cleani Regular maintenance on vehicle was provided while I waited in the cafe. Everything was done in a timely fashion, including an extra request for cleaning my vehicle for free. More