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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
November 04, 2018
Squealing Solved! Thank you Pam and Scott for taking care of the squealing that I was experiencing when I put the car in reverse. I was offered a loaner car also. The Thank you Pam and Scott for taking care of the squealing that I was experiencing when I put the car in reverse. I was offered a loaner car also. The details of what was causing the squealing were explained to me, and Pam helped me re-adjust my seat. What I like best about this dealership is the friendliness and attentiveness of the staff, even if they're not my service person. Pam is fantastic - very caring and kind and patient! Thanks for the great service and also to Michelle at the Bistro for the great grilled cheese sandwich! More
by rockfill
Employees Worked With
Michelle at the Bistro, Scot Dickherber, Pamela Oakes
November 04, 2018
15,000 miles service Amazing that my car with only 14,800, 1 and a half years old and always taken care of, needed a camber bolt to correctly align the front right wheel t Amazing that my car with only 14,800, 1 and a half years old and always taken care of, needed a camber bolt to correctly align the front right wheel to correct specs. Service Manager correctly completed the work for free after I questioned the bill. More
by Jrb0814
Employees Worked With
Brandon Pocost
November 03, 2018
Good service we came to fix our Toyota camry 2009. Thomas was very friendly and knowledgeable he was able to explained to us all the problems. He also took the tim we came to fix our Toyota camry 2009. Thomas was very friendly and knowledgeable he was able to explained to us all the problems. He also took the time to ride the to see one particular problem we've explained to him. Thanks you Thomas. P&G More
by Pg
Employees Worked With
Mark Hurt
November 02, 2018
Thumbs Up Mark was able to get me in right away. t didn't take long at all and I was able to have a snack while I waited for the warranty repair. Super frien Mark was able to get me in right away. t didn't take long at all and I was able to have a snack while I waited for the warranty repair. Super friendly people in service that seem interested in providing great customer service. Thomas got my paperwork started since Mark was on a phone call rather than just letting me wait. That is teamwork that is customer friendly. More
by Jen
Employees Worked With
Thomas in service, Mark Hurt
November 02, 2018
Mark rules! Mark Hurt was my service rep and he was great-funny, professional and polite. He got my car in quickly and I only waited a short time. Mark Hurt was my service rep and he was great-funny, professional and polite. He got my car in quickly and I only waited a short time. More
by MINIMAMA
Employees Worked With
Mark Hurt
November 01, 2018
Quick and Easy! I came in to get a simple recall done on my 2016 Scion iM. The process was quick, efficient, and my Service Advisor Kevin Kettinger did a great job. H I came in to get a simple recall done on my 2016 Scion iM. The process was quick, efficient, and my Service Advisor Kevin Kettinger did a great job. He was friendly, knowledgeable, and fast. I love visiting Jay Wolfe Toyota! More
by Mbk914
Employees Worked With
Kevin Kettinger
October 31, 2018
Came in for oil change and bought a car! Great service and great cars! Literally came in for an oil change and left buying a new car! Couldn’t be happier with the entire experience. Honest an Great service and great cars! Literally came in for an oil change and left buying a new car! Couldn’t be happier with the entire experience. Honest and fair! More
by Momof2
Employees Worked With
Bill Stringer, Billy Morton
October 31, 2018
Great service!! As usual Marc Hurt got me car serviced and back on the road in a very quick time frame. He is friendly and knowledgeable and trustworthy. As usual Marc Hurt got me car serviced and back on the road in a very quick time frame. He is friendly and knowledgeable and trustworthy. More
by Sandrat
Employees Worked With
Brandon Pocost, Mark Hurt
October 31, 2018
Internet shopping at its best!!! I was in need of a replacement of my daughters car due to an accident. I am in Chicago - she is in St. Louis. I found a car on the Jay Wolfe webs I was in need of a replacement of my daughters car due to an accident. I am in Chicago - she is in St. Louis. I found a car on the Jay Wolfe website - and gave Maurice a call. He explained the RAV4, warranties and items to do if we wanted to proceed. I put a hold on the car. My daughter and I were never at the dealership at the same time - so Maurice had to coordinate all the paperwork and work with both of us at different times. The car deal was closed this last Monday. Maurice explained the AWD system to my daughter as I requested. All came together very nicely. I would recommend Maurice to anyone looking for a new / used Toyota. Thank Again!! More
by Chicago Steve
Employees Worked With
Maurice Bembry
October 30, 2018
Purchase of a new Highlander Jim Bischoff was extremely helpful and knowledgeable about the car I was looking to purchase. Overall experience was excellent and we would highly re Jim Bischoff was extremely helpful and knowledgeable about the car I was looking to purchase. Overall experience was excellent and we would highly recommend Jim and Jay Wolfe Toyota of West County. More
by Laura33
Employees Worked With
Jim Bischoff
