Jay Wolfe Toyota of West County

Great experience First time to buy a vehicle in over 14 years (keeping that car) to replace a van we've had for over 20 years. Facility is very nice. Staff was excel First time to buy a vehicle in over 14 years (keeping that car) to replace a van we've had for over 20 years. Facility is very nice. Staff was excellent. Enjoyed working with them. More

The New Gold Standard for Dealerships Our buying experience at Jay Wolfe was by far the best that we’ve had, and now we can say the same about their service department. Scheduling was easy Our buying experience at Jay Wolfe was by far the best that we’ve had, and now we can say the same about their service department. Scheduling was easy, their staff was exceptionally friendly & informative about what they did/found, and their waiting lounge (huge and luxurious) puts the whole experience over the top. Can’t recommend enough and we will be back for all future service work! More

Rude Employee Tom was VERY unprofessional and racist. There was a man informt of me who had tourble with English and Tom was very rude, cut the man off whenever he Tom was VERY unprofessional and racist. There was a man informt of me who had tourble with English and Tom was very rude, cut the man off whenever he was talking. He also wouldn’t let the man with cash without making s huge production over it. He was also very degrading in his tone of voice to everyone he talked to. It felt like he wanted to be the top dog and shoe everyone he was superior. He was also talking with a mouth full of food as he was helping, and he was eating a container of mixed nuts, which my boyfriend is extremely allergic to, so I had to wash my hands and be very cautions after shaking Toms hand so I wouldn’t kill my boyfriend. Overall, it wasn’t a very pleasant experience. More

Amazing Service The service department is top notch! They had me in and out in a timely manner, but long enough that I could enjoy the bistro area. Mark and Kyle were The service department is top notch! They had me in and out in a timely manner, but long enough that I could enjoy the bistro area. Mark and Kyle were great and took such good care of me! Thanks, guys! More

Great Service Informative, professional, and straight forward, as always. I've been with Jay Wolfe for many years. The Service Department is top shelf. Best in clas Informative, professional, and straight forward, as always. I've been with Jay Wolfe for many years. The Service Department is top shelf. Best in class. More

Uneventful service Great service as always. Pam even fixed my cup holder as she checked my vehicle in. The service wait seemed short because of the snacks at The Bistro Great service as always. Pam even fixed my cup holder as she checked my vehicle in. The service wait seemed short because of the snacks at The Bistro and the massage chairs:) More

Great service, friendly store I like the costumer lounge with the Bistro and the round tables with the variety of phone chargers but also the comfortable leather seats which help m I like the costumer lounge with the Bistro and the round tables with the variety of phone chargers but also the comfortable leather seats which help make your waiting experience seem shorter. The technician virtual video updates are awesome and I really like the texting back and forth with the adviser with updates on my car instead of him chasing me down around the lounge, showroom or bathroom :) More

Kevin was very helpful! I’ve been servicing my Toyota’s @ Jay Wolfe for over ten years. Always a positive experience. This week Kevin explained all that needed to be done, ho I’ve been servicing my Toyota’s @ Jay Wolfe for over ten years. Always a positive experience. This week Kevin explained all that needed to be done, how long it would take and kept me informed. He also fixed my back hatch and even took the time to show me how to adjust it myself. I will request Kevin in the future, always. More

75K Service My service appointment was very satisfactory. I was offered a loaner vehicle as well. The tire pressure light came on a couple of hours after leavin My service appointment was very satisfactory. I was offered a loaner vehicle as well. The tire pressure light came on a couple of hours after leaving the dealership. I was asked to bring it back in and the issue was resolved expeditiously. More