Jay Wolfe Toyota of West County
Ballwin, MO
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Great service department Always happy to visit Jay Wolfe! Great people who try very hard to make sure the customers are well taken care of and every detail is covered. Always happy to visit Jay Wolfe! Great people who try very hard to make sure the customers are well taken care of and every detail is covered. More
Great Dealership! 4th purchase from Jay Wolfe and 3rd from Maurice Bembry, he is the hardest worker and his work after the sale is even more impressive! 4th purchase from Jay Wolfe and 3rd from Maurice Bembry, he is the hardest worker and his work after the sale is even more impressive! More
Professional Great service,love the lounge area,fast efficient service and they did just what was needed for my car.I liked the video review of what was done to my Great service,love the lounge area,fast efficient service and they did just what was needed for my car.I liked the video review of what was done to my car. More
Great Experience Tom Mitchell was my service advisor and he was the utmost professional! My experience at service centers can be intimidating since my husband is norm Tom Mitchell was my service advisor and he was the utmost professional! My experience at service centers can be intimidating since my husband is normally the one who gets our vehicles serviced. Tom made me feel very comfortable and explained everything that would happen and any services that were recommended. I didn’t feel “bullied” into buying any additional services like at other places. We will definitely be back! More
Great Experience Jim Bischoff was very professional and easy to work with. I would highly recommend Jim. Jason Theis in finance made the experience that much better. Jim Bischoff was very professional and easy to work with. I would highly recommend Jim. Jason Theis in finance made the experience that much better. More
Incomplete service Scheduled service as requested in the online appointment and written up with the service advisor wasn't completed when the service advisor indicated t Scheduled service as requested in the online appointment and written up with the service advisor wasn't completed when the service advisor indicated the service was complete. More
Oil Change My experience at Jay Wolfe is always first-class. The customer waiting area is cozy, has wifi, drinks and snacks. They make the waiting as comfortable My experience at Jay Wolfe is always first-class. The customer waiting area is cozy, has wifi, drinks and snacks. They make the waiting as comfortable as possible. The employees I've encountered have always been professional and polite. More
Decent service, rude employee Mark Hurt overtly threatened a salesman in the waiting area. Mark yelled in anger “Mike, you and I need to have a conversation later about whether or Mark Hurt overtly threatened a salesman in the waiting area. Mark yelled in anger “Mike, you and I need to have a conversation later about whether or not you and I can coexist. We don’t have to!” right in the waiting area in front of everyone. It was extremely unprofessional and rude. Mark needs to have his ego and attitude adjusted. Mat was good. More
Jacques is the best We enjoyed working with Jacques. He was humorous and knowledgeable about the vehicles we tried. He did a great job and we are pleased with our purcha We enjoyed working with Jacques. He was humorous and knowledgeable about the vehicles we tried. He did a great job and we are pleased with our purchase. More
Great but missed a little Brandon did a great job and made me feel welcomed back and would pick him again to help me. I had the passenger side headlight bulb replaced but th Brandon did a great job and made me feel welcomed back and would pick him again to help me. I had the passenger side headlight bulb replaced but the marker light bulb right above the headlight was also out and it was not noticed by the tech even though it is 3" from the headlight. Since I was not told about it being out I feel like more items may have been overlooked that may also be a concern. I also wondered what happened to the multi-point inspection I was informed about? Other customers received a video walk around multi-point inspection and I got a missed bulb. No worries though, I love the accommodations and service so I will be back for my next service. More