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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

December 29, 2018

oil change the service was great, Danny is always great to work with. Very friendly and very understanding of what I need to have service. Very nice More

by Marthaann28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Dec 30, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for your outstanding review! Our customers are our top priority so we are delighted to learn that Danny has always provided you with friendly and understanding customer service during your visits. We appreciate your business and invite you to come back anytime.

December 28, 2018

Great Brandon was so helpfun and everyone was so nice!!! Love coming here for the exceptional service & lovely people. I don’t live here so it’s nice to com More

by AndriaJeziorski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Dec 29, 2018 -

Jay Wolfe Toyota of West County responded

Hi Andria, thanks for the wonderful review. Our customers are #1, near and far, and we are glad you had such a great time with us! We couldn't be #1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We're here for you! Come back and see us anytime.

December 28, 2018

maintenance Pam Oakes is a great service consultant. She and the team had my car serviced and ready by the time promised, which was much appreciated. More

by priusowner
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Dec 29, 2018 -

Jay Wolfe Toyota of West County responded

Hi, thanks for the nice review! We are glad to know that Pam did an exceptional job making sure you were taken care of. Our customers are #1 and we strive to always make you feel that way! We're always here for you and invite you back anytime. ​

December 26, 2018

Excellent Service Excellent service, great people to work with, take the time to explain to you what the problem is. Always professional and on time. Great team. Wil More

by car service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Pamela Oakes, Daniel Ruckman
Dec 26, 2018 -

Jay Wolfe Toyota of West County responded

We are always happy to be of service to our customers as we are here to help you! Thank you so much for sharing your positive experience with us and we look forward to your return visit and making sure you are always our priority!

December 23, 2018

Excellent team Great people to work with ..will always choose them ..they are professionals and always on time .. They use technology and keep on updating me ..than More

by Gorar302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Dec 24, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for leaving us a five-star rating! We are happy you received an experience like no other from our team. It was a pleasure doing business with you. We invite you back anytime you need help.

December 23, 2018

Service Excellent service and friendliness. Came in for 85000 mile checkup and am very pleased with workmanship and attitude. Am always treated with courteo More

by KatCamry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Dec 24, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for sharing your great feedback! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. It was truly a pleasure working with you and we invite you back anytime you need help. Happy Holidays!

December 22, 2018

first time back in a few years I haven't used the service center at Jay Wolfe for a few years, so I wasn't certain what the expect. My car was promptly taken to a service technician More

by Nearmissus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Dec 23, 2018 -

Jay Wolfe Toyota of West County responded

Our customers are our top priority, and we truly appreciate your feedback about your experience with us. We're focused on how we can help you. It's great to know that you enjoyed the service that you received our friendly and knowledgeable service team. We hope to make your next visit five-star worthy.

December 21, 2018

Brake System/Coolant System I was extremely pleased with my visit yesterday and my service advisor, Brandon Pocost. Initially I was scheduled for a transmission flush at your de More

by 1213bmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Dec 23, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to recognize Brandon! We're glad that you enjoyed working with our friendly and knowledgeable staff. We're always happy to take care of your vehicle needs. We truly appreciate your business, and we invite you back anytime.

December 20, 2018

Honest. Great communicators. Prompt. Never high pressure to have all scheduled service done. I told my Service Person that before I spent $350+ to have my radiator fluids and transmissio More

by Darryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Dec 22, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your experience with us, Darryl! We are very happy to hear that you trust our dealership with your vehicles. Our customers are #1 and going above and beyond to make sure you are satisfied is exactly how we show that! We couldn't be #1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We're here for you! Come back and see us again soon.

December 20, 2018

Excellent Service I wanted to write a quick review to thank the team at Jay Wolfe Toyota of West County for their handling of my surprise tire replacement on Tuesday. More

by LaNortena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Dec 22, 2018 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful 5-star review! We are happy to hear that Brandon and our team worked hard to show you that we truly believe our customers are #1! It's the little things that matter to us because we know how much they matter to you. We invite you back anytime! Come see us again soon.

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