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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

January 04, 2019

Accommodating and Friendly I got stuck in traffic for 45 minutes on my way to the dealership to receive my fourth complimentary oil change. Knowing I was going to be late, I cal More

by jwolfefan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost, Bill Bennett
Jan 05, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your five-star experience with us! We strive to offer an experience like no other in all aspects of our dealership. We value your continued patronage and look forward to seeing you again in the future!

January 03, 2019

New care purchase Brad worked with us to get a great deal. He went out of his way to make sure we got what we needed. No one was high pressure, it was an overall relaxe More

by happytobuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gilbert, Heather Young
Jan 04, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your review. We are so pleased to hear that Brad was able to take care of you and make sure that you had a great experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more pleasant experience. We truly appreciate your business with us and invite you to return!

January 03, 2019

Extremely pleasant and fast service My daughter and I actually look forward to going to Jay Wolfe Toyota. The service is fast and thorough and always a very relaxing wait in the great l More

by Susan Schienberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ___
Jan 04, 2019 -

Jay Wolfe Toyota of West County responded

Hi Susan, Thank you so much for sharing your great feedback! We are so happy to hear you had an experience like no other with our team. We are the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations. We appreciate you making the thirty-minute drive to our location. We invite you back anytime you need help!

January 01, 2019

Service work Take my Rav in for oil changes and service every 5,000 miles and work and price is fair will continue to visit the dealership for my service work More

by wolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jan 03, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for your positive review! We aim to provide our customers with an experience like no other. We value your business and invite you back to enjoy our complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations.

January 01, 2019

Maintenance service Love the waiting area. I wait fro my car and enjoy a nice breakfast and watch t.v. or sit in the awesome massage chair. Employees are all very nice an More

by Marsha Poe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jan 02, 2019 -

Jay Wolfe Toyota of West County responded

Marsha, It is a complete delight to see you enjoyed our facilities during your maintenance visit. We're the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations. We strive to provide an experience like no other because our customers are #1. We welcome you back!

December 31, 2018

Outstanding Tom Mitchell was my advisor. He was very informative and sincere! Felt like I got what I needed and nothing I didn't. Would trust Tom and the folks at More

by SSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Mitchell
Dec 31, 2018 -

Jay Wolfe Toyota of West County responded

Hello, It is a delight to see Tom took wonderful care of you. We are definitely here to support you just like how we are proud supporters of our community schools, law enforcement, firefighters, and charities. We hold the JD Powers Dealer of Excellence Award, and we definitely do what we can to help you! If there is anything else we can assist you with, please let us know. We welcome you back!

December 30, 2018

Great experience! So happy with my new RAV4. DJ and Omar were fantastic! All my questions were answered, and I was very happy with my overall experience. This is my 2nd RAV4. I will be loyal to T More

by RLevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar E., David (DJ) Morse
Dec 31, 2018 -

Jay Wolfe Toyota of West County responded

Hello, Congratulations on your new Toyota RAV4! We're so glad to see DJ and Omar gave you a fantastic shopping experience. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers! We definitely do what we can to help you. If there is anything else we can assist you with, please let us know. Thank you so much for your outstanding review.

December 29, 2018

Amazing Service The team at Jay Wolfe always does the best job. I appreciate they take the time to explain what service needs to be performed and there is no pressure More

by mbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Daniel Ruckman
Dec 30, 2018 -

Jay Wolfe Toyota of West County responded

Your satisfaction is our top priority, and it's great to know that you had a one-of-a-kind experience with us. Our friendly and knowledgeable staff is always happy to help you with any of your vehicle needs. Thank you for the five-star review, and we look forward to your next visit.

December 29, 2018

New Car Great dealership with friendly people and very nice facility. Good to work with on purchase and trade. Looking forward to continued positive relations More

by Momx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Dec 30, 2018 -

Jay Wolfe Toyota of West County responded

We're glad that your experience with us has earned five-stars from you! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We look forward to your future service visits where you can enjoy the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations.

December 29, 2018

Always great service! After owning many different makes of vehicles, I finally found one that is far and above the rest.! Toyota service and reliability is fantastic. Mark More

by RSQNJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Dec 29, 2018 -

Jay Wolfe Toyota of West County responded

Thank you so much for taking the time to post a positive review. We truly appreciate your feedback, and it's great to learn that you enjoyed working with our friendly and knowledgeable service team. We are the only dealership in St. Louis that offers a complementary Bistro that serves breakfast, lunch and dinner, spa-grade massage chairs, kids gaming area, and charging stations. We're glad that you enjoyed your service visit with us. We invite you back anytime for your future vehicle needs.

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