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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

January 09, 2019

Top notch Work and great customer waiting area I have been to this dealership numerous times and have never had any problem with their work. In the past I have used other auto repair shops and many More

by STLVET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mitchell
Jan 11, 2019 -

Jay Wolfe Toyota of West County responded

Hello, Thank you for the amazing recommendation. We are always happy to help with any of your automotive needs. Honest and transparent transactions are a top priority to our team. We look forward to your next visit.

January 08, 2019

25,000 Mile Service Extremely easy to schedule my visit on-line. Promptly greeted at the dealership. Service was completed as promised. Received good information on th More

by SML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jan 11, 2019 -

Jay Wolfe Toyota of West County responded

Hello, It's great to know that you had a great experience with us! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We invite you back and hope to see you again soon!

January 08, 2019

Found exactly what I wanted when other dealers wouldn't I had been shopping around for a Tacoma TRD Pro in a specific color and transmission. When I contacted other dealers, I was treated very dismissively. More

by mixmastermarc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Mike Nazemi
Jan 10, 2019 -

Jay Wolfe Toyota of West County responded

Hi, Thank you so much for sharing your great feedback! We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. It was truly a pleasure working with you. We appreciate you driving the distance and we invite you back anytime you need help. Sincerely, Amanda Bickel Public Relations Manager 636.207.3969

January 07, 2019

Quick and painless I went in on a busy Saturday afternoon and Maurice still had me out of the dealership in only a few hours with a new leased car. He explained everythi More

by Polly3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

Hello Polly3, Congratulations on your new lease! Maurice will be thrilled to hear that you are pleased with his services. Thank you for the kind words. We look forward to seeing you in the near future.

January 07, 2019

Quick and efficient Jay Wolfe did a routine check on my Toyota. They did the job quickly and efficiently. I waited in the lounge which was comfortable and clean. More

by JulieCru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

Hi JulieCru, We appreciate your business! Efficiency is a top priority of ours. Thank you for the positive feedback.

January 07, 2019

Great Buying Experience Went in to the dealership late Saturday afternoon and was quickly greeted by Joe before even getting out of my vehicle. Spent a while test driving the More

by 4RunnerGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Elsoueissi *****, Mike Bozzi, Joe Fuson
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

Hello 4Runnerguy, Thank you for trusting us to help you in purchasing your 4Runner and the positive review. We are very happy that you were pleased with the experience. Let us know when you are ready for the transition into the Tacoma. We will be glad to help.

January 06, 2019

Great Service Rep Pam was fantastic at taking care of my visit. She ensured I had all the right discounts (big plus) and the best service! Thanks Pam More

by Bob1650
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review! Achieving our customers' full satisfaction is extremely important to us, and we take pride in providing the most exceptional services. We will make sure to pass along your wonderful feedback to Pam, and hope to serve you again soon!

January 06, 2019

Excellent service. The service was excellent. Professional, thorough, and the price is fair. I’m hoping they will replace a glovebox under warranty. The service and the More

by Dr.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your excellent review with us! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and we look forward to continuing to provide the best services to you. Please do not hesitate to reach out to us for any further needs or questions!

January 05, 2019

Rims and Tires Great Service, Brandon delivered on everything he said he would and got the truck back when he said it would be finished great job We will be back More

by Terry C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pocost
Jan 07, 2019 -

Jay Wolfe Toyota of West County responded

Terry, we appreciate that you took the time to share your five-star review with us! Providing exceptional service is our top priority, and we are happy to hear that Brandon made a positive impact on your recent visit. We invite you to reach out to us or visit us again if we can be of further assistance to you!

January 04, 2019

Fast Service Kyle got my 18 month check-up done in record time. I rolled out of there in 45 minutes and that included a car wash! The service area is spotless. More

by sfk262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owens
Jan 05, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the great feedback. We are very happy you were satisfied with our facilities and Kyle's fantastic service. Our customers are #1! And because of that, we were the DealerRater of the year winner for 2014, 2015, 2016, and 2017. We're always here for you and we welcome you back anytime.

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