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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

January 18, 2019

Professional and customer friendly Fair pricing, fantastic product, the sales staff and the financing staff were top notch. Superb experience. i was a loyal Honda driver but I have cha More

by password@1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar in finance, Jacques A Hughes II, Kim Self
Jan 19, 2019 -

Jay Wolfe Toyota of West County responded

Thank you so much for the positive review! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. It's great to know that you were impressed by the excellent customer service from our team. We truly appreciate your feedback, and we invite you back anytime for your future vehicle needs.

January 17, 2019

Presentation Salesman presented himself in professional manner and quite knowledgeable about vehicle. Answered my questions quickly and was familiar with features More

by Marty65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pardee
Jan 19, 2019 -

Jay Wolfe Toyota of West County responded

Marty, Thank you so much for sharing your wonderful shopping experience with Mark. It is our priority to give you a one of a kind experience like no other. We take pride in our exceptional customer service and that has earned us the JD Powers Dealer of Excellence Award. If there is anything else we can assist you with, please do not hesitate to let us know! We welcome you back.

January 16, 2019

In and out I came in on a Monday and was in and out in less than an hour. They had parts in stock and Mark was very helpful! More

by Aforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Jan 17, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for sharing your five-star experience with us! We're happy to hear our team met your expectations. We invite you back to experience the level of customer service you saw with our Parts Department in any other of our departments. Have a great day!

January 16, 2019

Good experience I had a good experience at Jay Wolfe. Maurice was a joy to work with and not pushy with me at all, which sometimes can happen on the car shopping expe More

by Hcampb88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Bill Stringer
Jan 17, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for your continued patronage! We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. We're happy to hear Maurice met your expectations and we hope to see you again in the future.

January 16, 2019

Outstanding Customer Service I was very pleased with Maurice’s knowledge over the vehicles and how he was able to tailor the experience for what fit my lifestyle. I highly recomme More

by Dustymax12!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Bembry, Mike Wania
Jan 17, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star rating and kind words! We're happy to hear Maurice was able to provide an experience like no other. We will be sure to pass along the compliments. We hope to see you again in the future!

January 16, 2019

Wonderful salesman, finance manager, deal and vehicle From the time we stepped into the showroom at Jay Wolfe Toyota to the time we left in our new Sienna we were treated like family! The manager introdu More

by JTF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Michael Daniels, Maurice Bembry, Samantha Stoops
Jan 19, 2019 -

Jay Wolfe Toyota of West County responded

Thanks for the fantastic review of our dealership. Our customers are #1 and Maurice, Omar, and our entire team worked hard to prove that to you. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. Congratulations! We hope you enjoy your new Sienna and we invite you back anytime.

January 15, 2019

Great as always Everyone is always friendly, efficient and articulate. Pam, one of my favorites, was the service rep who assisted me. She knows her stuff! Thanks to a More

by Michelle T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Jan 18, 2019 -

Jay Wolfe Toyota of West County responded

Michelle, Thank you for sharing your review and feedback with us! We are always happy to hear from our customers and know that they had an exceptional experience with us. We will make sure to thank Pam for ensuring a one-of-a-kind service experience, and we invite you back for any needs or questions!

January 13, 2019

Working with Jim B. The dealership was nicely decorated for Christmas. They were realistic about pricing and everyone seemed pretty friendly. I enjoy my experience at thi More

by cars_are_fun_101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bischoff
Jan 14, 2019 -

Jay Wolfe Toyota of West County responded

Thank you so much for the five-star review! We pride ourselves on exceptional customer service, and it's great to know that you enjoyed working with Jim. Our customers are our #1 priority, and we invite you back anytime for your future vehicle needs.

January 11, 2019

Great Service! Although it is not the fastest service in the world, it more than makes up for it through quality of service and amenities. I love the fact that there More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Jan 12, 2019 -

Jay Wolfe Toyota of West County responded

Claire, we appreciate the great feedback. Every time you are here, we want to offer you an experience like no other. We're excited that you were able to experience our quality service while enjoying our one-of-a-kind amenities like our Bistro and spa-grade massage chairs. We invite you back anytime!

January 11, 2019

Bought new car This was my first experience with Jay Wolfe Toyota and it was incredible. Billy Morton and Mike Wania were both awesome and made the process extremely More

by Manchester resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Morton, Mike Wania
Jan 12, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the awesome review of our dealership. We're glad to know that Billy and Mike did such a great job making your car-buying experience a fantastic one. Our customers are #1 and our Advantage Program that includes no-cost maintenance for four years on new cars and two years on pre-owned cars is just one way we show it! We look forward to seeing you when you come in for maintenance.

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