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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 01, 2019

Great service experience. I was in and out quickly. Great service experience. I was in and out for my 20K mile check-up in an hour and 15 min. Customer service staff (Michelle) always very courteous. More

by mparisien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Representative
Feb 01, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star review! It is always our pleasure to serve you and ensure an exceptional experience with our team. We are always here for you for any future needs!

February 01, 2019

Great experience! I purchased a used car here several years ago, and it was such a good experience, that when it was time to buy a new truck I wanted to check them out. More

by Tacoma_buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrion Bogan- 5 stars!, Kim Self, Holli Dreher
Feb 01, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the five-star review! We are thrilled to hear that you continue to choose us as your dealership. We couldn't be # 1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers, and we look forward to continuing our relationship in the future.

February 01, 2019

great service I enjoyed the complementary snacks and coffee while waiting for my car,:professional, courteous staff: very pleased with my visit. will recommend thi More

by CMC
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Feb 01, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the five-star review and kind words about our staff! Our customers are always number one, and we invite you back any time to enjoy our complementary Bistro that serves breakfast, lunch and dinner and our spa-grade massage chairs. It is always our pleasure to serve you!

February 01, 2019

Very Pleases I bought a 2011 Mazda Speed three in December. Shortly after buying the vehicle the check engine light came on throwing exhaust codes. Scott and Danie More

by Aussi573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Dickherber, Daniel Ruckman
Feb 02, 2019 -

Jay Wolfe Toyota of West County responded

Hi, Thank you for the excellent review and rating. Your recommendation is appreciated. Our team will be notified of your satisfaction regarding your visit. The Service Department will always be as transparent as possible and we appreciate the recognition. We hope to see you again, soon. Have a wonderful day!

February 01, 2019

Great time buying a used car! Staff did a terrific job of treating us well as we pursued the purchase of a used car. Some places don't give quite the attention to used car buyers More

by Villmeister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Gary Panus
Feb 02, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the thoughtful review! Congratulations on your purchase! At Jay Wolfe Toyota of West County, we take pride in creating a one of a kind experience like no other for our customers which can be shown through our JD Powers Dealer of Excellence Award. We invite you and your family back at any time and look forward to working with you again!

January 31, 2019

Very good experience We were dealt with in a very professional manner. We knew what we wanted, from the website, and everything met our expectations. Driving the new vehic More

by Eardoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Mike Nazemi
Jan 31, 2019 -

Jay Wolfe Toyota of West County responded

Hello. We're very happy to know the buying process was enjoyable and stress-free for you. Our customers are #1 and we always strive to deliver an experience like no other. This is why our dealership won the JD Powers Dealer of Excellence Award! Thank you for the great review and we invite you back anytime.

January 31, 2019

Excellent All our questions were answered quickly and thoroughly. Joe and Mike were very helpful, making the experience pleasant. We have had service work done More

by happyowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wania, Joe Fuson
Jan 31, 2019 -

Jay Wolfe Toyota of West County responded

We appreciate the wonderful 5-star review. We're glad to know that Joe and Mike took great care of you during your visit. We're here for you! And we couldn't be #1 in St. Louis for new cars in 2015 and 2016 if we didn’t take care of our customers. Thank you! Come see us again soon.

January 30, 2019

The whole process went extremely smooth The whole process went well. Mark was excellent in every way...very helpful, no pressure, no pain. I will be back in 3 Years. I was expecting a stress More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pardee, Bill Stringer
Jan 31, 2019 -

Jay Wolfe Toyota of West County responded

Hello and thank you for taking the time to leave an excellent review and rating. We always appreciate hearing from pleased guests. Let us know of any future automotive needs. Have a great day!

January 29, 2019

Great knowlegae staff I came in with a price on a product in mine and both the sales staff help me meet my needs and my goals. Keep it up. More

by Nate Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques A Hughes II, Samantha Stoops
Jan 29, 2019 -

Jay Wolfe Toyota of West County responded

Hi Nate, thank you for the five-star review! We're so glad that you enjoyed your experience with our friendly and knowledgeable sales team. We take pride in our one-of-a-kind customer service which is why we are the only dealership in St. Louis that won the President's award for three years in a row. We hope to serve you again for your future vehicle needs.

January 28, 2019

excellent The personnel were polite and the waiting area was very nice. My vehicles was completed before the estimated time. It was a good experience at the de More

by shanran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Jan 28, 2019 -

Jay Wolfe Toyota of West County responded

Thanks for the awesome 5-star review of our dealership. It is our goal to always provide you with an experience like no other in the industry! We look forward to seeing you on your next visit.

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