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Jay Wolfe Toyota of West County

Ballwin, MO

4.6
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

February 09, 2019

New purchase Usually the best price can be found on new vehicles here. Service is always the best and just bought my second Sienna from ,Jay Wolf. More

by Knightstik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bischoff
Feb 09, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for your recent visit. We are glad that we could find the right Sienna for you. Let know if there is any further assistance that you need. Have a great day!

February 09, 2019

Excellent Mark Hurtt is an excellent service advisor. He understood the problem and got it corrected vey timely. He has been a real pleasure to work with since More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hurt
Feb 10, 2019 -

Jay Wolfe Toyota of West County responded

Bob, thank you for letting us know of the success in your service visit. Mark will appreciate the feedback. Have a great day.

February 07, 2019

Customer Friendly Pam handled a fairly tough situation effectively and efficiently. She also did so by listening to my concerns and responding in an appropriate manner More

by Don7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 08, 2019 -

Jay Wolfe Toyota of West County responded

Hello Don, Thank you for the excellent review and rating as well as the recognition of great customer service that you received during your visit. We couldn't be # 1 in St. Louis in 2015 and 2016 if we didn’t take care of our customers. We hope to see you again soon. Have a great day!

February 06, 2019

Everything I needed I rely on the service dept. to take care of everything my car needs in a cheerful and efficient manner. I've been coming to Jay Wolfe for years and wi More

by Janice45
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Oakes
Feb 06, 2019 -

Jay Wolfe Toyota of West County responded

Hello there, Thank you so much for taking the time to leave us your great review! We are thrilled to hear our team has provided you with an experience like no other. Our customers are our top priority and we truly appreciate your business and loyalty. We invite you back whenever you need help!

February 06, 2019

20,000mi maintenance Performed 20,000mi check, changed both air filters, and wiper inserts. Added an alignment as well. Great job, car was washed, and everything was finis More

by Kathy1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 06, 2019 -

Jay Wolfe Toyota of West County responded

Hello, thank you so much for sharing your positive feedback with us! We are thrilled to learn our team has provided you with quick service. We take pride in making sure our customers are our priority, which is why we have been number one in sales for three years in a row. We invite you back whenever you need help!

February 06, 2019

1st visit Tom in the service department was FANTASTIC!! We did not have an appt and he helped us so much and very nice. Need more employees like Tom More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mitchell, Joe Fuson
Feb 06, 2019 -

Jay Wolfe Toyota of West County responded

Hi Betty, Thank you so much for the five-star review! Our customers are #1 and we are happy to know you had an experience like no other from Tom! We are here for you whenever you need help!

February 05, 2019

Great WE had an appointment for 9:20 and we where in and out in a little over an hour and 15 minutes. Everyone was very nice and helpful More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Bennett
Feb 05, 2019 -

Jay Wolfe Toyota of West County responded

Hi Paul, thank you for the five-star review! We're glad that you were impressed by our one-of-a-kind experience. Our customer satisfaction is our top priority, and we invite you back anytime for your vehicle needs.

February 03, 2019

2019 Toyota Camry Great experience from the moment we walked in. Karim Aly was very patient and knowledgeable. Jason in finance did a great job as well. We are very More

by Boz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Theis, Megan McDonough, Karim Aly
Feb 04, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for the wonderful five-star review and congratulations on your purchase! We take pride in offering each of our customers an exceptional experience, and we are so glad to hear that the team, especially Karim and Jason, went out of their way for you. Please do not hesitate to reach out to us if we can do anything else to help you. We look forward to continuing our relationship in the future!

February 03, 2019

Great First Car Buying Experience! This was my first time buying a car from a dealership and the people at Jay Wolfe Toyota made it such an easy and enjoyable experience all around! Lov More

by stape.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar E., Jacques A Hughes II, Samantha Stoops
Feb 04, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to share your review. We are so pleased to hear that our team was able to take care of you and make sure that you had a great first car-buying experience with us. Our team genuinely cares about each and every customer and we understand that the car buying process can be stressful. We do what we can to make it a more enjoyable experience. We truly appreciate your business with us and invite you to return!

February 03, 2019

Toyota Avalon Everyone was so kind and attentive, Very Good People Would definitely come back Enjoyed the visit very much Will tell friends about your serv More

by Wild Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ruckman
Feb 04, 2019 -

Jay Wolfe Toyota of West County responded

Thank you for your positive review of our dealership! We are happy to hear how satisfied you were with our team's professionalism and friendliness. We offer one-of-a-kind, exceptional service like no other and we like hearing how much you enjoyed your visit. We absolutely believe our customers are #1 and we invite you back soon!

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