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Jay Wolfe Toyota of West County
Ballwin, MO
4,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,064 reviews
February 15, 2019
Needed a new car after accident I have purchased more than one car at Jay Wolfe and did not hesitate to go back this time. Mark Pardee is a wonderful sales person to work with. Tru I have purchased more than one car at Jay Wolfe and did not hesitate to go back this time. Mark Pardee is a wonderful sales person to work with. Truly does more listening than talking. As this was the second car I purchased from Mark I went to him first to find a replacement for the wrecked car. Mark to wonderful care of me and I would not hesitate to use him again More
by MOBRI65
Employees Worked With
Mark Pardee, Mike Bozzi
February 15, 2019
Awesome car buying experience. Joe was great to work with. Knowledgeable, friendly and a very good listener. Different than any other car salesman that I have “EVER” dealt with. M Joe was great to work with. Knowledgeable, friendly and a very good listener. Different than any other car salesman that I have “EVER” dealt with. Megan did a great job as well. Prompt and responsive. KUDOs to this team. More
by BASSN
Employees Worked With
Joe Fuson, Megan McDonough
February 15, 2019
Comfortable and positive experience comfortable and positive experience beginning when i put my first foot in the door. came in expecting to buy if i found what i wanted got a fair deal comfortable and positive experience beginning when i put my first foot in the door. came in expecting to buy if i found what i wanted got a fair deal and was impressed with service center i will be bringing truck back for basic maintenance in next few years for service More
by Charlie Brennan
Employees Worked With
Omar, Gary Panus
February 15, 2019
Great service Stopped in to schedule a routine maintenance. Was able to be done right away. Kyle explained everything expertly and all was done as described. Also w Stopped in to schedule a routine maintenance. Was able to be done right away. Kyle explained everything expertly and all was done as described. Also was able to ask parts some questions and received helpful answers. Don’t see Kyle’s name on the list, but mostly worked with him and he also gets a five star excellent rating. More
by John
Employees Worked With
Kyle ?, Pamela Oakes, Kevin Kettinger
February 14, 2019
60K mile maintenance Mark Hurt is my service representative, and he is always professional and efficient. I appreciate that he discusses options and priorities regarding Mark Hurt is my service representative, and he is always professional and efficient. I appreciate that he discusses options and priorities regarding my service with me. More
by Carol
Employees Worked With
Mark Hurt
February 13, 2019
35000 mile check up I am very pleased with the service i have received on my 2 year old toyota. I believe the customer service people (bill in this case) was very direc I am very pleased with the service i have received on my 2 year old toyota. I believe the customer service people (bill in this case) was very direct with me in telling me what repairs might be coming down the road.....I was only there for about 45 minutes and service was excellent.....when this lease is up, I most likely will go with another toyota because of the service... More
by treadway
Employees Worked With
Bill Bennett
February 11, 2019
Great service! Your waiting area is fabulous and so was Walt. Can I come back to visit? Thank you for the attention to detail! Thank you! Bye! Your waiting area is fabulous and so was Walt. Can I come back to visit? Thank you for the attention to detail! Thank you! Bye! More
by Susan
Employees Worked With
Walt, Brandon Pocost, Mark Hurt, April Certain, Bill Bennett, Pamela Oakes, Kevin Kettinger, Daniel Ruckman
February 11, 2019
Easy, stress free and wonderful! We bought a RAV 4 this past weekend. The process was easy and stress free! Everyone was nice and not pushy. I appreciated that. Thank you so much! We bought a RAV 4 this past weekend. The process was easy and stress free! Everyone was nice and not pushy. I appreciated that. Thank you so much! More
by Jhancock
Employees Worked With
Bill Stringer, Jacques A Hughes II
February 10, 2019
Wind shield recalibration Top notch service. Jay Wolfe service will always make things right, and I have developed a lot of trust in a short period of time. Bought my first car Top notch service. Jay Wolfe service will always make things right, and I have developed a lot of trust in a short period of time. Bought my first car from there in Nov 18, very impressed. More
by leeroy.nguyen
Employees Worked With
Bill Bennett
February 09, 2019
It was not a great experience! Service advisor was not keen to explain. I was asked to come to counter after service and when I showed up, he informed that I was late by 5 min and n Service advisor was not keen to explain. I was asked to come to counter after service and when I showed up, he informed that I was late by 5 min and need to wait for 15 min. I am okay to wait till the person in front of me was taken care, but it sounded very unprofessional that I was late by 5 min and now need to wait for 15 min. I was quoted $68 for changing head lamp bulb. I could do myself for $12. There is absolutely no reasoning for this high quote. This is the last time I come there and look somewhere for better service at affordable price. More
by Muru
Employees Worked With
Daniel Ruckman
