Jay Wolfe Toyota of West County

Always top notch All around a great place. The service center staff is very kind and informative. they are fair priced and do not hesitate to mention discounts when a All around a great place. The service center staff is very kind and informative. they are fair priced and do not hesitate to mention discounts when available. That says a lot. They try their best to stick to t'he time limits and when that changes they are great about keeping me informed of whatever the hold up is. The family room is great I had my 2 year old with me on this visit and that room saved the day for sure! This location clearly thinks about its customers and it shows. Keep up the great job! More

Great customer service I know that every time I take my car in for service but the customer service is going to be top-notch they’re going to do what is needed and a great I know that every time I take my car in for service but the customer service is going to be top-notch they’re going to do what is needed and a great price my car is always washed and returned to me in excellent condition More

Maintenance Had regular scheduled maintenance and it was quick and painless! I waited for my vehicle to get serviced. The wait in the Bistro went by fast! Had regular scheduled maintenance and it was quick and painless! I waited for my vehicle to get serviced. The wait in the Bistro went by fast! More

Service problem resolution. Everyone was nice and helpful in Service and the Waiting Room. The problem was there was a form on the seat of our RAV4 that said that a service (Alig Everyone was nice and helpful in Service and the Waiting Room. The problem was there was a form on the seat of our RAV4 that said that a service (Alignment) that we had paid for was not possible, but we had been charged anyway. We had already left the service area, so I called Brandon Pocost to inquire about it. He asked us to come back, but we had to postpone our return till Fri. morning. When I returned Fri., Brandon apologized and stated that there had been a lapse in communication between one of the technicians and him and had the alignment performed. I was understanding (I have been in his position myself) and thanked him for taking care of the problem. I have no problem with Brandon. The reason I gave a low score was for the inconvenience to me and the apparent incompetence or lack of training of the technician. I will be returning and I do recommend Toyota and your service department. The fact that Brandon responded quickly and decisively to solve the problem made me comfortable with continuing to patronize Toyota. More

Awesome experience! First time at a dealership that I didn’t leave irritated with the whole process. Everyone was friendly and personable. Had an overall great experienc First time at a dealership that I didn’t leave irritated with the whole process. Everyone was friendly and personable. Had an overall great experience. More

Made it easy Service dept looks better than most. They seem to really want your business. I had been to other dealers and just didn’t feel the love elsewhere Service dept looks better than most. They seem to really want your business. I had been to other dealers and just didn’t feel the love elsewhere More

GREAT, FRIENDLY service This is my third time dealing with Brandon Pocost (due only for routine maintenance, no car problems), and he is ALWAYS friendly, courteous, warm, upb This is my third time dealing with Brandon Pocost (due only for routine maintenance, no car problems), and he is ALWAYS friendly, courteous, warm, upbeat and funny. He actually makes the car maintenance experience FUN because he acts like he absolutely loves his job and that there's nothing in the world he'd rather be doing than helping me. He's punctual and efficient, too. What a wonderful employee Jay Wolfe has in this guy! I'd also like to note that I fully appreciate the ladies working the snack area as I always bring my car in over lunch break, and the smoothie and salad are great! I don't have to eat in my car! They are friendly and happy to make me whatever I'd like for that day. Darlene and Beth are welcoming and eager to serve. I also appreciate that my car is returned to me freshly washed! It is a GREAT place and I am thrilled I bought my car there from Brad back in July. More

Informative and pleasant We were greeted in a friendly matter and welcomed when we arrived. Mark answered all of our questions and was very helpful in picking out our car. Ve We were greeted in a friendly matter and welcomed when we arrived. Mark answered all of our questions and was very helpful in picking out our car. Very satisfied with our purchase. More

He is a great person and understands I was bought the use car from February/15/19 it’s was snow and I trust the name of dealer Jay Wolfe Toyota so I wasn’t seen very carefully the car 201 I was bought the use car from February/15/19 it’s was snow and I trust the name of dealer Jay Wolfe Toyota so I wasn’t seen very carefully the car 2016 sienna it’s been broken the front bumper before I bought it. I was talk to some salesman about it and they wanted charge me $200.00. It’s not right and it’s not my fault. Then I come see scot dickherber he was helping but still waiting More