
Jay Wolfe Toyota of West County
Ballwin, MO

Filter Reviews by Keyword
By Type
Showing 4,064 reviews
Friendly courteous staff, service done as discussed. Friendly courteous staff, service done as promised. Kevin Kettinger is an asset to the company. Car wash was a nice touch to the excellent service. Friendly courteous staff, service done as promised. Kevin Kettinger is an asset to the company. Car wash was a nice touch to the excellent service. I also love that there is free food on the premises. Have owned multiple vehicles before but have never been in a dealership that has all the amenities that Jay Wolfe Toyota of West County has. More
Always a pleasure I love working with Pam Oakes. She is the main reason I go the Jay Wolfe for all my repairs and concerns. She has always handled all my maintenance is I love working with Pam Oakes. She is the main reason I go the Jay Wolfe for all my repairs and concerns. She has always handled all my maintenance issues professionally and is a joy to work with. More
Maurice is the best ever My english is not good. I was a difficult customer. It took me a long time to make decision and a long time to get all the necessary information. Maur My english is not good. I was a difficult customer. It took me a long time to make decision and a long time to get all the necessary information. Maurice was very patient and super helpful. I cannot emphasize enough how patient and helpful Maurice was. He truly cared and went out of his way to make my family feel comfortable. Highly recommend. Service was above and beyond. The finance guy was also great. Sorry but I do not remember his name. More
Great experience The service was done in a timely manner. The staff was friendly. The waiting room is very comfortable and the amenities are great! I will return for f The service was done in a timely manner. The staff was friendly. The waiting room is very comfortable and the amenities are great! I will return for future service needs. More
Service The service department was very busy. I did wait a long time for my service that day. I feel like they overbook., I did enjoy the experience and th The service department was very busy. I did wait a long time for my service that day. I feel like they overbook., I did enjoy the experience and the coffee. Also, they did acknowledge and apologize for the long wait. More
"An excellent buying experience" My wife and I had an excellent experience in buying our new car. Everyone we dealt with was very friendly and helpful. The bistro lounge for cookies a My wife and I had an excellent experience in buying our new car. Everyone we dealt with was very friendly and helpful. The bistro lounge for cookies and coffee was an added bonus! More
4Runner Review Darrion in Sales and Omar in Financing both did great and took care of everything I needed. Explained all my options well and figured out my needs and Darrion in Sales and Omar in Financing both did great and took care of everything I needed. Explained all my options well and figured out my needs and met them. More
Smooth purchase with no BS. Great sales personal with no pressure and no back and forth sales person to manager and back. The price was presented and a minor adjustment was made. Great sales personal with no pressure and no back and forth sales person to manager and back. The price was presented and a minor adjustment was made. Other incentives were presented to make the deal worthwhile. More
65,000 mile routine service The service was very efficient and pleasant, and was done quickly. I told my wife (Susan) how good it was. I will continue to use this service. The service was very efficient and pleasant, and was done quickly. I told my wife (Susan) how good it was. I will continue to use this service. More
35,000 mile maintenance visit Attentive service consultant, timely completion of services, free snack bar. Also, since it was pouring down rain, the service consultant brought my c Attentive service consultant, timely completion of services, free snack bar. Also, since it was pouring down rain, the service consultant brought my car closer to the door for me, so I wouldn't have to walk in the rain. Very nice. More