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Jay Wolfe Toyota of West County

Ballwin, MO

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rated
4,064 Reviews

14700 Manchester Rd

Ballwin, MO

63011

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Showing 4,064 reviews

April 04, 2021

Great service and explanation of all the work that was done. Took me right in because of a brake issue! Kevin takes the time to describe the issues! More

by Karen Hurst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kettinger
Apr 05, 2021 -

Jay Wolfe Toyota of West County responded

Karen, Thank you for sharing your great service experience! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We appreciate your business and look forward to seeing you next time!

April 03, 2021

Hadn’t planned on purchasing the day we walked into the show room. Joe asked me if I was looking for another blue Toyota and said he had just what I was looking for. He was right. The rest is history. I dr More

by gdonna1065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stringer, Joe Fuson
Apr 05, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review, Donna! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on another blue Toyota!

April 01, 2021

Enjoyed my experience and look forward to visiting here for service in the future. Definitely going to revisit this dealership when I am looking to get another car. More

by customer
Recommend Dealer
Yes
Employees Worked With
Jacques A Hughes II
Apr 02, 2021 -

Jay Wolfe Toyota of West County responded

Hi! Thanks so much for your great feedback about our Service Department at Jay Wolfe Toyota of West County. Visit us again!

April 01, 2021

This is the shortest car buying experience we have had. In and out within 3 hours in two separate visits. We did our homework so the negotiation was swift and pleasant. The salesman,Karim, that helped us w More

by DanHoang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Aly
Apr 02, 2021 -

Jay Wolfe Toyota of West County responded

Dan, thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you. Congratulations on your new ride!

March 28, 2021

Great, friendly, courteous & efficient service. Had a persistent low tire pressure light over a week that only transiently went out after refilling passenger rear tire. I drove in without an appointment. More

by chamberw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mat Steurer, Kevin Kettinger, Daniel Ruckman
Mar 29, 2021 -

Jay Wolfe Toyota of West County responded

Hi, chamberw! Thanks for your great feedback about us at Jay Wolfe Toyota of West County and your five star rating. We definitely aim to solve problems as quickly as we can so we can help you out! Visit us again!

March 27, 2021

Jay Wolfe Toyota of West County is a terrific dealership with great vehicles and great service. David Morse is the best car salesman I have ever met. Knows cars, low pressure, very good to deal with. Billy More

by TO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Morton, David (DJ) Morse
Mar 28, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! As shown by our JD Powers Dealer of Excellence Award, your satisfaction is our top priority. We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

March 21, 2021

Great car buying experience. No pressure whatsoever. Answered all our questions and proactively looked for the best options for us. Took a little time working through the finance department but that is More

by DP1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Boeckman
Mar 22, 2021 -

Jay Wolfe Toyota of West County responded

Thank you for taking the time to write your review! We are proud to provide our customers with an experience like no other. Please let us know if there’s anything else we can do for you.

March 20, 2021

Convenient for service, reliable, helpful, thorough, pointed out work that was needed and was less than originally quoted. Shuttle service to my office and back was wonderful. More

by DonY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jenkins
Mar 22, 2021 -

Jay Wolfe Toyota of West County responded

Don, Thank you for sharing your feedback about Dan! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We appreciate your business and look forward to seeing you next time!

March 19, 2021

As usual, my service visit with Jay Wolfe Toyota went well! The service folks checked me in and I waited. In no time, they had everything checked, the oil changed, and the tires rotated. More

by joan.e.hooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Duncan
Mar 19, 2021 -

Jay Wolfe Toyota of West County responded

Joan, Thank you for sharing your feedback about your visit with the Jay Wolfe Toyota of West County Service Department! Our outstanding business practices, superior selection, and top-notch customer service make us stand out from the competition. We go above and beyond for our customers! We are also proud supporters of our community schools, law enforcement, firefighters, and charities. We appreciate your business and look forward to seeing you next time!

March 18, 2021

Scheduled a routine service appointment. Went very well. Andrew was very helpful and wait was pretty short considering how busy they were. I bought my Highlander from Jay Wolfe and like to go back for servi More

by AZPathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 19, 2021 -

Jay Wolfe Toyota of West County responded

Hello, We appreciate your review and your business! We’re delighted to hear that Andrew was so helpful. Our customer-friendly approach helps us stand out from other car dealerships and auto repair centers in the area. Please let us know if we can be of service again - we’re here for you!

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