Jay Wolfe Toyota
Kansas City, MO
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Too much time, too much pressure on my wife Taking hour and 45 mins to complete a simple oil change that was scheduled is unacceptable Pressure on wife regarding other items irritating I do s Taking hour and 45 mins to complete a simple oil change that was scheduled is unacceptable Pressure on wife regarding other items irritating I do several items myself , filters, wiper blades etc... When I want an oil & oil filter change that’s what I want and I understand maintenance items being brought to my attention but pressure on my wife who’s bringing in the vehicle to schedule or authorize hundreds of dollars for repairs or maintenance pisses me off and pushes me to another shop or non dealership for basic maintenance. Especially after having to schedule the work, 1:45 mns for an oil change. Just give me the printed maintenance recommendations and work on getting the basic request completed faster. You are not valuing my time! More
Great Will be a returning customer, I was treated with respect and honesty. Gabe explained everything that was happening with my vehicle . The waiting area Will be a returning customer, I was treated with respect and honesty. Gabe explained everything that was happening with my vehicle . The waiting area made the wait comfortable . More
Love Jay Wolfe The salespeople and service center are top notch. Highly recommend this dealership. When you buy a new car from them, you get extra coverage on your v The salespeople and service center are top notch. Highly recommend this dealership. When you buy a new car from them, you get extra coverage on your vehicle that other dealers don't offer. It's pretty amazing. Fadil is the best! Ask for him if you're buying a new car. He's fantastic. More
Terrific Experience. Quick & Efficient. Saman & Joe were very friendly & knowledgeable. I was pleased with every step of the sale. Got things accomplished in a timely manner. I would highl Saman & Joe were very friendly & knowledgeable. I was pleased with every step of the sale. Got things accomplished in a timely manner. I would highly recommend this dealership. Thank You. More
Best car buying experience ever! Excellent help from our salesperson, Jessica Velasco. She was very thorough in explaining everything about the car and paperwork needed for the sale. Excellent help from our salesperson, Jessica Velasco. She was very thorough in explaining everything about the car and paperwork needed for the sale. Very happy! More
New Sienna purchase I have nothing but good things to say about all of the people I dealt with when purchasing my 2019 Sienna. Jessica was awesome and really knows her s I have nothing but good things to say about all of the people I dealt with when purchasing my 2019 Sienna. Jessica was awesome and really knows her stuff! More
15,000 mile maintenance Was late for appointment but when we arrived we jumped to the front of the line. Customer serivice was stellar Wait was not long at all. Was late for appointment but when we arrived we jumped to the front of the line. Customer serivice was stellar Wait was not long at all. More
New Beginnings Experience was overall great and respectful, Test drove cars and stated I would not be buying that day. No pressure. Came back the next day with my Experience was overall great and respectful, Test drove cars and stated I would not be buying that day. No pressure. Came back the next day with my son to test drive again and make decisions. Both my son and I were treated with respect and salesman and staff were very patient. Cafeteria is great and gave us a chance to relax while making decisions. Drove away in the RAV4 I wanted, A very good experience and I am glad to be a part of the Jay Wolfe family now. More
2019 rav 4 limited purchase Excellent service. 5/5 stars. The staff was very friendly and helpful and they answered all of my questions. Would highly recommend to other people. Excellent service. 5/5 stars. The staff was very friendly and helpful and they answered all of my questions. Would highly recommend to other people. More
95,000 mile service I like the service at this dealership. I bought the car there and have had it serviced there ever since. Since I don't know anything about what need I like the service at this dealership. I bought the car there and have had it serviced there ever since. Since I don't know anything about what needs to be done, I always feel confident that they don't perform unnecessary service or try to get me to do something that doesn't need to be done. They're the best! More