Jay Wolfe Toyota
Kansas City, MO
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couldnt fix windshield crack and didnt was my car as is stat they couldn't fix what was wrong with the windshield and didn't wash the car like it says in my contract agreement its not easy to get off work to get they couldn't fix what was wrong with the windshield and didn't wash the car like it says in my contract agreement its not easy to get off work to get the work done first time they acted like all they wanted was money More
New car purchase Great overall experience with each person we worked with. We looked at and drove several cars before deciding on one. Financing was smooth and quick Great overall experience with each person we worked with. We looked at and drove several cars before deciding on one. Financing was smooth and quick. More
Bought a car in hour and fifteen minutes. From entering the showroom till we drove off. One hour and fifteen minutes. Absolutely the best. Michael was like a grandpa to my son, talking to HIM: From entering the showroom till we drove off. One hour and fifteen minutes. Absolutely the best. Michael was like a grandpa to my son, talking to HIM: not just myself and my wife. More
No Pressure Car Buying Experience My wife and I looked at a 2019 Platinum Hybrid Highlander 2 months ago and decided to purchase today. Goose took his time with us and made himself ava My wife and I looked at a 2019 Platinum Hybrid Highlander 2 months ago and decided to purchase today. Goose took his time with us and made himself available over the two months. He didn’t press us into a decision, blow up our emails, or constantly contact us through our phone. He let us take the time we needed to decide when the right time to buy was for us. More
Great Service, Wanted More Updates Service was great. Originally I was told it would be 1 hour to complete everything. It ended up being 2 hours before I got my car back. Service was aw Service was great. Originally I was told it would be 1 hour to complete everything. It ended up being 2 hours before I got my car back. Service was awesome but it would have been nice to have an update on progress. More
need a new passangers side visor Called parts the3 week before to make sure they had the visor. Had to order it told me they would have it in the next day, but with my schedule I coul Called parts the3 week before to make sure they had the visor. Had to order it told me they would have it in the next day, but with my schedule I couldn't come in until the following week. Made an appointment with service no problem. Came in at my time and ws in and out within a half hour. More
Refreshing experience! I had been slowly losing confidence in my vehicle when I brought it into a competitors shop for maintenance. I had been given Fadil's information and I had been slowly losing confidence in my vehicle when I brought it into a competitors shop for maintenance. I had been given Fadil's information and was speaking with him about being "stuck" at this dealership until I knew more about my vehicle. He knew I was in the market so he quickly volunteered to come pick me up in the very car I was interested in. We test drove it and discussed all the ins and outs of this vehicle versus what I had been driving. Fadil answered all of my questions thoroughly and confidently. Upon return to Jay Wolfe, we began the historically uncomfortable part of making the deal. However, to my surprise, there was no uncomfortable back and forth, no pressure that "this is the best I can do", we discussed the situation as equals and came to an agreement. Fadil went above and beyond for me this day. He helped me retrieve one vehicle from my house that needed a jump start and assured me that everything would be okay. He took care of all the aspects of this deal and seemed to know EXACTLY what was important to me without ever discussing it with me beforehand. This experience with Fadil and the entire Jay Wolfe dealership was the most relaxing and exciting car buying experiences I have ever had. Before this visit, I was a Honda girl. As long as Jay Wolfe and Fadil are around, I'm a Toyota girl from now on. More
Excellent!!! Your crew were very kind and accommodating. Very professional yet personal. I will mark all the ones that I have worked with recently and in the p Your crew were very kind and accommodating. Very professional yet personal. I will mark all the ones that I have worked with recently and in the past. I failed to give feedback before, but want you to know, you have a great team!!! More
Goose is great Goose did a great job making the buying experience painless. No weird negotiating tactics, no surprises, just a very good sales professional. Definite Goose did a great job making the buying experience painless. No weird negotiating tactics, no surprises, just a very good sales professional. Definitely happy we picked this dealership More
Good experience I had a good overall experience. I really needed 2k more off the purchase. 2k more would have made me have a positive review as a whole I had a good overall experience. I really needed 2k more off the purchase. 2k more would have made me have a positive review as a whole More