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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

May 10, 2021

Service Rep. was kind, courteous and seemed very knowledgeable regarding my visit. I would point out that it was me, Kevin Nordhues, and not my wife that made this appt. The email indicated that s More

by KJN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember which service person, but he was good.
May 09, 2021

My service rep was amazing. He was respectful, made you feel VIP and very quick. That was way beyond my expectation. It's very difficult to find people like him. His name is not listed. More

by hhormozdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not here
May 08, 2021

Courteous staff. My car was started on at scheduled time of my appointment and work was completed sooner then expected. I always have a great experience at this dealership. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can not remember name or tell by the pictures.
May 08, 2021

I have always had great service. Everyone is friendly and helpful. The facility is clean and they are always on time. I always recommend this dealer. More

by Peggy S
Recommend Dealer
Yes
Employees Worked With
Sonny
May 07, 2021

I have always had fast, professional service at Jay Wolfe Toyota, which is one of the reasons I keep coming back for new cars. The service staff go out of theri way to make the experience a good one. More

by 4thToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald McKinzie - 5 stars!!
May 07, 2021

I thought maybe I needed a realignment but after they checked, they said it was not needed. I appreciate their honesty! I will not hesitate to recommend them to others. More

by lindawaitesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
May 07, 2021

Had 1:00 appt for fuel pump recall on Thursday. Finally done at 1:00 Friday. Promised calls at 11:00, 12:00, finally 1:00 More

by Lowell
Recommend Dealer
Yes
Employees Worked With
Holli Dreher
May 05, 2021

Very professional service. Did a complete history review of service record for my vehicle and we went with the services required. There was a slight glitch with the coolant added to the inverter which set More

by Coach Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny
May 05, 2021

Extremely helpful and knowledgeable. Took care of everything I needed. He was friendly and made me an appointment for my other car later this week. More

by Bgriffith01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Hernandez
May 04, 2021

Yesterday my van needed it’s software updated but it wasn’t done. Also I was told it would cost my $249 to update maps More

by phillycreamcheese
Recommend Dealer
Yes
Employees Worked With
David Rank
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