Jay Wolfe Toyota

Fast thorough service appointment Jay Wolfe Toyota has done all of our auto service for more than a decade, and they always take care of us and treat us fairly. I did not notice that Jay Wolfe Toyota has done all of our auto service for more than a decade, and they always take care of us and treat us fairly. I did not notice that I was nearing 40,000 miles until the reminder appeared and I scheduled a weekday service. Tony was great, as always. I was in and out in less than an hour and glad to know there were no issues with my Rav4. More

Very good experience Recall was needed to be reviewed but took less time than projected. Always nice amenities. They took care of everything and provided comfortable spa Recall was needed to be reviewed but took less time than projected. Always nice amenities. They took care of everything and provided comfortable space for waiting. More

Michael was very thorough and worked with me to find exactly what I was looking for. I would recommend him to anyone looking to purchase a car. exactly what I was looking for. I would recommend him to anyone looking to purchase a car. More

amazing The customer service is the best it's just the price is not the best. They are very expensive. Their labor is very high and not every one could afford The customer service is the best it's just the price is not the best. They are very expensive. Their labor is very high and not every one could afford that. More

This was one of the best experiences we have ever had in buying a car. Quentin did an excellent job of walking me through the process and thoroughly explained all of the features in the car. Rena was also v buying a car. Quentin did an excellent job of walking me through the process and thoroughly explained all of the features in the car. Rena was also very helpful in giving us an understanding of the value of adding the extended warranty for my car. More

Buying new car We purchased a new car. Fadil Rexhepi provided extraordinary service in finding the specific car that we wanted and in guiding us through every step o We purchased a new car. Fadil Rexhepi provided extraordinary service in finding the specific car that we wanted and in guiding us through every step of the car buying experience. The process of negotiating with Fadil on the final price and the value of our trade was the most efficient and fair that I have ever experienced at a car dealership. He took the time to ensure that we understood all of the features of our new car. He also responded almost immediately to questions that I sent him by text both before and after the sale - even responding outside of business hours. I highly recommend him as a sales consultant. I usually dread meeting with the finance department to finalize buying a car because the sessions seem to last forever. By contrast, Rena Roberts presented the warranty and other options in a highly organized and quick manner to help us make our decisions. As with Fadil, this part of the process was very efficient. More

The only positive thing was the service manager. I scheduled an appointment for a few different services, including paintless dent repair. When I arrived at my appointment, the person who performs pa I scheduled an appointment for a few different services, including paintless dent repair. When I arrived at my appointment, the person who performs paintless dent repair wasn't on site per his scheduled hours; however, since I was routed to a call center, the person who scheduled my appointment wasn't aware of that. It was disappointing to drive 30 minutes to not receive all of the services I had expected. The appointment turned into a simple tire rotation. I waited close to two hours to get my tires rotated and then, the maintenance reminder in my 4runner wasn't even turned off correctly and continues to pop up. I'm disappointed in the level of care provided by Toyota Care. If the service department were that behind, I would've preferred someone had called me to reschedule my appointment. The only positive of this experience was Hanna, the assistant service manager. She was pleasant, understanding, and easy to work with. This was our first experience in the service department since buying our Toyota and, honestly, I'm wondering if I should've gone with another Ford and the excellent service I receive there. More

Buying a new car My husband and I went to Jay Wolfe yesterday on the basis of a letter we received wanting us to trade in our Prius for a new car. Jessica has worked w My husband and I went to Jay Wolfe yesterday on the basis of a letter we received wanting us to trade in our Prius for a new car. Jessica has worked with us several time and she makes it efficient and stress free. She answered all of our questions and showed us many features on the Rav 4 that we ended up buying. It is always a pleasure doing business at Jay Wolfe Toyota. More

Service ^ Deli. John in service was very helpful. I would also like to recognize Beth in the Deli. She made us a great sandwich and with her nice personality the wait John in service was very helpful. I would also like to recognize Beth in the Deli. She made us a great sandwich and with her nice personality the wait on our repairs was a pleasure. More

From the Start the Sales staff took care that our needs were met. From what we were looking for to offering drinks and snacks. He was great were met. From what we were looking for to offering drinks and snacks. He was great More