Jay Wolfe Toyota
Kansas City, MO
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turned out well Experience ended up being very good. David Rank got involved, and helped clear up our problems, we didn't know how to work with some of the features Experience ended up being very good. David Rank got involved, and helped clear up our problems, we didn't know how to work with some of the features on our car. More
Thank You! We had a very pleasant experience at Jay Wolfe Toyota. Olivia, in internet sales, helped locate the car we were looking for, Michael did an excellent We had a very pleasant experience at Jay Wolfe Toyota. Olivia, in internet sales, helped locate the car we were looking for, Michael did an excellent job helping us test drive and determine which car best suited our needs and Dustin did a great job helping with our finance options. Thank you so much! More
Thank you I would always recommend Jay Wolfe Toyota, they have always been stellar. John was also awesome to work with. He was extremely personable and interact I would always recommend Jay Wolfe Toyota, they have always been stellar. John was also awesome to work with. He was extremely personable and interacted well with my kids. I was however a little disappointed with length of time to complete my service. More
Service Usually good service but this time ..Not So Good. Dropped car off afternoon to replace tire..tired ordered and in that pm...dropped by am next morning Usually good service but this time ..Not So Good. Dropped car off afternoon to replace tire..tired ordered and in that pm...dropped by am next morning expecting my car to be ready..not ready still another 2+ hours so left and back later. Left VM,s but no calls back so receptionist had to hand deliver a note to service Dept. Don’t blame the service representatives BUT apparently center was understaffed for repair work. More
Wish buying a car was not so time consuming and stressful Excellent facility with lovely cafe for customers (free) and good inventory to choose from. Still tough to get a price on a car so it still feels like Excellent facility with lovely cafe for customers (free) and good inventory to choose from. Still tough to get a price on a car so it still feels like I'm being "sold" more than "shopping" for a car although Goos was pleasant and did not pressure. Still, I would have preferred to feel valued from the beginning and not just when I was finally signing an offer. I won't hesitate to shop there again of course and will do my best to become a valued customer but when you are perceived to be "shopping" price, it's like pulling teeth to get some genuine care and concern. Would like to meet a car salesperson that considers themselves a "consultative partner" who comes alongside to help me "shop around" and not just try to get me to buy whatever I'm looking at in the moment. Of course, once you are a buyer, you get treated well. Moe Zatar was excellent as was David Mapel who helped us finalize the sale. Just wish it didn't take 3 hours to buy a car. Next time I'll try to do it all online and just show up for signing and pickup or maybe even do a delivery if available. I can only rate the price as fair because I was buying the hottest commodity and you can't expect the dealer to cut price on something you know will sell at full price. So no blame at all. More
WONDERFUL There is no doubt that this is the best place to get your car worked on, They are experts on your car -- they have a great lounge with wonderful food There is no doubt that this is the best place to get your car worked on, They are experts on your car -- they have a great lounge with wonderful food (free) while you wait and the service tech out front are knowledgeable and funny. John Juarez needs to be the EMPLOYEE OF THE MONTH with his humor and knowledge - made my experience FUN! More
Great, quick service! I needed a windshield replacement and Jay Wolfe was the perfect place to go. I had called around and it was frustrating to feel no one knew what exact I needed a windshield replacement and Jay Wolfe was the perfect place to go. I had called around and it was frustrating to feel no one knew what exactly I needed to get done or how much I should anticipate to pay. Everything was quick and clearly explained to me, there weren't any surprises and I felt well taken care of. Waiting area is one of the best I have ever seen. Jay Wolfe is not the closest dealership to me, but I will go out of my way to come back. More
Just moved here - Service experience was great John was good to work with. They had my RAV4 done in the amount of time they estimated. Will definitely use the dealership in the future. John was good to work with. They had my RAV4 done in the amount of time they estimated. Will definitely use the dealership in the future. More
The process from start to finish was so effortless at Jay Wolfe and I was able to get the exact car that I wanted without any issues. Wolfe and I was able to get the exact car that I wanted without any issues. More
The service was excellent. The requested service was completed as expected. I was told that it would take an hour to an hour and a half, and it was in that timeframe. completed as expected. I was told that it would take an hour to an hour and a half, and it was in that timeframe. More