Jay Wolfe Toyota

Sales Great, Love the Dealership and their emphasis on customer service. Joe Cardello is amazing! Jessica answered all our questions, kept us informed at Great, Love the Dealership and their emphasis on customer service. Joe Cardello is amazing! Jessica answered all our questions, kept us informed at every step of the process. More

first rate. I have always been treated as if I was the only customer. The deals are the best and the product is outstanding. The service is first class and the I have always been treated as if I was the only customer. The deals are the best and the product is outstanding. The service is first class and the work is spot on. Getting service when I need it is excellent and no waiting. More

I always get good service at Jay Wolfe My price was accurate and work was performed and completed on time--my car was promised to be repaired by a specific time and it was---will return if My price was accurate and work was performed and completed on time--my car was promised to be repaired by a specific time and it was---will return if I ever need mechanical work More

Absolutely the best service I’ve had anywhere! My first preventative maintenance oil change. Complimentary and even washed my car! Assistant manager answered all my questions and explained how my service s preventative maintenance oil change. Complimentary and even washed my car! Assistant manager answered all my questions and explained how my service schedule will continue to look. Thank you!!! More

Saman was awesome. Very helpful and knowledgeable, made us feel right at home. He went above and beyond to get us a great deal on the car we wanted. We’ll be back for sure!! us feel right at home. He went above and beyond to get us a great deal on the car we wanted. We’ll be back for sure!! More

SRS Light and loud sound when going over 70 They were ready for my car. Took a little longer than what I thought, but then again, I'm impatient. Loved the car wash and let me know what needed t They were ready for my car. Took a little longer than what I thought, but then again, I'm impatient. Loved the car wash and let me know what needed to be fixed. More

Frustration I am dissatisfied with the audio in my car. The features do not always work; however, I know the problems are not consistent enough that the service I am dissatisfied with the audio in my car. The features do not always work; however, I know the problems are not consistent enough that the service techs would be able to locate them. It also frustrates me that the navigation didn’t recognize my address when I purchased the car (I had been living in this new home for 3 years). It still does not recognize my home address if I try to enter it so I have to settle for a non-descript intersection nearby. When I asked the service desk about the audio problems and if there were options, he directed me to a salesman. When I went to the salesman, he referred me to service. The salesman came back a few minutes later to tell me what would be available if I would purchase a 2020 RAV4...Mine is only a 2018. That just doesn’t make financial sense. I anticipate trading my car in a couple of years when I am done commuting 100 miles per day to work. At that point, I will consider other makes of vehicles. In the past, when I was ready for a new car, I went straight to Toyota. Right now I am looking at the expense of upgrading my audio at my own expense. I realize that in the scope of the vehicle, this may seem minor, but I am in the car a lot and am tired of some of the frustration. I have ridden in other makes of vehicles and their audio and accessories which are part of the system far outpace Toyota. My final frustration is that the service associates are eager to tell you what your car needs...even up to $900 worth of things. However, they never have told me if I need to have something done/checked in order to keep my long-term warranty active. More

I was in for my first 5,000 mile service on my RAV4 and the service was outstanding. I enjoyed the service in the lounge while the car was serviced. the service was outstanding. I enjoyed the service in the lounge while the car was serviced. More

Pleased with the atmosphere and staff interaction I walked into this dealership to look at a pre-owned Toyota vehicle and I was very pleased with my experience. Jessica Velasco was the employee who sh I walked into this dealership to look at a pre-owned Toyota vehicle and I was very pleased with my experience. Jessica Velasco was the employee who shared information on the vehicle and went with me when I took a test drive. I decided to purchase the vehicle and the paperwork process was super smooth. I did have to wait for the Finance department due to the two on site being busy, but that was not a big deal to me. Overall a great experience and I am excited about my "new" Tacoma!! More

Great customer service and honest feedback which is always appreciated! I will refer others and plan to come back. Great waiting room too! Like the snacks! always appreciated! I will refer others and plan to come back. Great waiting room too! Like the snacks! More