Jay Wolfe Toyota
Kansas City, MO
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Always excellent and friendly service. Too bad y'all didn't wash my car (that's my favorite part). Oh, well! Thanks for consistent great service. didn't wash my car (that's my favorite part). Oh, well! Thanks for consistent great service. More
Both management and sales staff are doing their part to keep everyone safe during the pandemic. We were met by men wearing masks (in a good way) and were treated with respect and genuine kindness. We got t keep everyone safe during the pandemic. We were met by men wearing masks (in a good way) and were treated with respect and genuine kindness. We got the vehicle we wanted at a fair price - you can't ask for more than that. More
Easy to work with. Good customer service skills. Did not waste our time. Would recommend them to others. Facilities were clean. Pleasure to work with online and in person. not waste our time. Would recommend them to others. Facilities were clean. Pleasure to work with online and in person. More
Service at Jay Wolfe Toyota is excellent. Rena and Fadil were superb to work with, and answered any questions we had. This is the second car I've bought here, and I've not been disappointed. Will continue t were superb to work with, and answered any questions we had. This is the second car I've bought here, and I've not been disappointed. Will continue to come back. More
Thanks Tony Toy! I would like to thank the service department for a job well done. A special thanks to Tony Toy. He has been with you for years. I appreciate the way I would like to thank the service department for a job well done. A special thanks to Tony Toy. He has been with you for years. I appreciate the way he takes time with any problem I might have! More
Don and Sonny were excellent. My car was fixed properly. Don explained a procedure and Sonny checked back with me before proceeding with telling mechanics to do the work. properly. Don explained a procedure and Sonny checked back with me before proceeding with telling mechanics to do the work. More
The service, as always, was great! I appreciated all of the safety measures in place in this time of pandemic...masks, minimal contact, etc. I was pleased that everyone was being so careful! the safety measures in place in this time of pandemic...masks, minimal contact, etc. I was pleased that everyone was being so careful! More
I had an excellent experience. My salesman Greg Saragusa was super polite and very helpful. Finance was right on the money with my desired payment. Thanks everyone. -Eric Smith was super polite and very helpful. Finance was right on the money with my desired payment. Thanks everyone. -Eric Smith More
Way too much time wasted! Negotiated deal on a new Rav4 Hybrid on Thursday 6/4. Arranged an appointment to take delivery on Saturday 6/6 at 11:00. We finally got out of the dea Negotiated deal on a new Rav4 Hybrid on Thursday 6/4. Arranged an appointment to take delivery on Saturday 6/6 at 11:00. We finally got out of the dealership at around 3:00. We were prepared for our appointment with all necessary documents requested. We were paying cash, so that should have made things a little simpler.....so you would think. I’m not totally sure what went wrong, but I am sure that my time is important, especially given that we had an appointment. In my many years as a business owner, I have always respected appointments with both vendors and customers. I feel that our salesperson, Michael is a good person and was also somewhat of a victim of WHATEVER went wrong. But that should not be my concern. Please fix the problem so there may be a “next time” Thank you, Robert Tramposh More
30,000 mile service I had a scheduled oil change and tire rotation. I was early but got in right away and didn't have to wait very long. The service rep was courteous, ex I had a scheduled oil change and tire rotation. I was early but got in right away and didn't have to wait very long. The service rep was courteous, explained services needed in the near future, but didn't pressure to do it now. More