Jay Wolfe Toyota

When calling to set up a service appointment it was a three step process being put on hold multiple times. Then after getting a hold of a human he wanted to immediately hang up because he couldn't hear m three step process being put on hold multiple times. Then after getting a hold of a human he wanted to immediately hang up because he couldn't hear me right away. This was due to being on hold so long I put my phone on speaker. The one time I had an oil change done it took 2 1/2 hours. More

I went in to have an air pressure sensor replaced on my car. I was very satisfied with every aspect of my visit. Darrel was very knowledgeable, friendly and kept me updated on the progress as the repair wa car. I was very satisfied with every aspect of my visit. Darrel was very knowledgeable, friendly and kept me updated on the progress as the repair was being done. The waiting area is outstanding. I really liked the free soda and cookies. I would recommend Jay Wolfe Toyota to anyone looking to buy a car. Sincerely William G. Harding More

Saman did a awesome job!!! Very knowledgeable and professional. The atmosphere in the the dealership was very professional, and relaxed. I will do business with them again. professional. The atmosphere in the the dealership was very professional, and relaxed. I will do business with them again. More

Everyone was super nice and helpful. And I love the the new customer lounge, it makes waiting much more enjoyable for me and my kids. new customer lounge, it makes waiting much more enjoyable for me and my kids. More

Very good professional experience. I was very satisfied with the assistant service manager and the quality of the work done. I will probably change my normal service needs to this location. with the assistant service manager and the quality of the work done. I will probably change my normal service needs to this location. More

The service I received was fine. The issue I had was that I asked how long it would take as it seemed there were a lot of people and I had my 2-year-old son with me. I was told no more than an hour. I that I asked how long it would take as it seemed there were a lot of people and I had my 2-year-old son with me. I was told no more than an hour. It was two hours before I was told my car was ready. I was almost late to pick up my daughter from school and my son was very restless. I would have made other arrangements if I knew it was going to be that long. Other than that, the service is great. More

Service completed in a timely manner; no pressure to get further service done, Friendly, courteous employees; comfortable lounge to wait in and fresh fruit snacks, plus other food and drinks. further service done, Friendly, courteous employees; comfortable lounge to wait in and fresh fruit snacks, plus other food and drinks. More

Randy was very helpful. He answered some questions I had about the service on my car. He also helped me with advice on a scratch that I had on my car door. He was very pleasant and courteous. The time it about the service on my car. He also helped me with advice on a scratch that I had on my car door. He was very pleasant and courteous. The time it took for the service to be completed was exactly what he said it would be. More

We love that this dealership have a playroom for the kids and a snack bar. It's always very clean. Joe Ryan has sold us two cars and we love that he is always so friendly and willing to help us with all our and a snack bar. It's always very clean. Joe Ryan has sold us two cars and we love that he is always so friendly and willing to help us with all our needs without feeling like you are dealing with a pushy sales representative. We would highly recommend Joe Ryan to our friends and family. Great customer service from everyone! More

I have gone to Jay Wolfe Toyota twice and both experiences have been nothing but the best. The employees are always friendly and helpful and answer any questions or concerns I may have. The mech experiences have been nothing but the best. The employees are always friendly and helpful and answer any questions or concerns I may have. The mechanics suggest potential services I might consider having done to my vehicle, but they never push unnecessary maintenance services or parts when I say 'no thank you'. I am treated like an important customer at Jay Wolfe. I feel well taken care of when I go to Jay Wolfe Toyota and I would rather drive farther and pay dealership prices in order to have them service my vehicle than stay in town and receive inferior service from local shops. I highly recommend Jay Wolfe Toyota because of their exceptional employees, superior customer service, and the quality of their vehicle maintenance. More