Jay Wolfe Toyota

No Pressure, Great Staff Our experience was outstanding with no sales pressure from Kerry & all staff were very friendly & accommodating. We found exactly what we were looking Our experience was outstanding with no sales pressure from Kerry & all staff were very friendly & accommodating. We found exactly what we were looking for & plan on enjoying our "new" ride, even though it's only NEW to us. More

Oil Change/Recall Maintenance Took the car in for a routine oil change/tire rotation and the service associate mentioned a recall on the car and was able to get that handled even t Took the car in for a routine oil change/tire rotation and the service associate mentioned a recall on the car and was able to get that handled even though it wasn't scheduled. More

I would have liked to have had the multi point inspection credit on a color printer black and white is not able to distinguish. Good service. Although the price for your service is getting to be too expensiv credit on a color printer black and white is not able to distinguish. Good service. Although the price for your service is getting to be too expensive. More

Bill was quick to answer my questions. As usual, the wait to sign all the finance paperwork was a little too long. However, it all went well. to sign all the finance paperwork was a little too long. However, it all went well. More

A Team That Cares The Jay Wolfe service team cares about their customers. I arrived mid-day en route to the ER. The entire team jumped in to ensure I was cared for, too The Jay Wolfe service team cares about their customers. I arrived mid-day en route to the ER. The entire team jumped in to ensure I was cared for, took care of my vehicle issue with my daughter and continued to address the other customers. When I say it was a TEAM effort, it was a TEAM effort. I am forever grateful for their care and compassion. Looks like I'm going to have to treat the entire team to dinner or something because they deserve it!!! More

Excellent attention to details I had an appointment regarding two recalls. They indicated on the phone "10:00 AM and you can arrive earlier if you like". I arrived at 9:46 AM to the I had an appointment regarding two recalls. They indicated on the phone "10:00 AM and you can arrive earlier if you like". I arrived at 9:46 AM to their open bay with a six vehicles simultaneously of capacity, Assistant Manager, Jalie Misenhelter, addressed me on arrival, indicated it could take two hours. I choose to look new vehicles on their yard and was called barely at 70% of their inventory. I was driving my vehicle back to work, completely serviced by 10:29. Now KCMO Dealers...Try to beat that service. More

Excellent service . 25 words minimum? This part is a bit weird . Check in and out was great . Thirty minute wait . Awesome . Toyota Toyota Toyota Toyota weird . Check in and out was great . Thirty minute wait . Awesome . Toyota Toyota Toyota Toyota More

Always pleasant and professional. I appreciate their stellar customer service. The lounge was closed due to COVID 19 but it’s always a nice place to hang out if you’re waiting on your vehicle. stellar customer service. The lounge was closed due to COVID 19 but it’s always a nice place to hang out if you’re waiting on your vehicle. More

Good job I appreciated being greeted at my car and being provided instructions on when and where to go due to Covid 19. I also appreciated that everyone was w I appreciated being greeted at my car and being provided instructions on when and where to go due to Covid 19. I also appreciated that everyone was wearing mask as well as other accommodations needed as I am in a vulnerable age group. Tony Toy kept me well informed throughout the process of what additional repairs were needed and why so I could make an informed choice. I appreciated that he provided ample information as well as options. It is this kind of service that keeps me coming back. More

I received excellent service. My questions were answered. Time was taken to address concerns and offer advice. Very courteous and professional. Work was also completed quickly. Time was taken to address concerns and offer advice. Very courteous and professional. Work was also completed quickly. More