Jay Wolfe Toyota
Kansas City, MO
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Classy Lounge. I was mailed a coupon for a $24.95 oil change. So I set up the appointment with a friendly rep on the phone. Came in yesterday morning for the schedu I was mailed a coupon for a $24.95 oil change. So I set up the appointment with a friendly rep on the phone. Came in yesterday morning for the scheduled appointment, but the gentleman at the desk, was confused about the coupon, that Jay Wolfe doesn't honor this coupon because it's only for a "4-cylinder." No where on the coupon did it state anything about a 4 cylinder. The man recognized his mistake and only charged me $24.95 with no tax. I was very grateful and noticed how great the guys in the back were on the professionalism of my much needed oil change. Definitely sat in the nicest Lounge in a car dealership/garage ever. There are many places I can go between where I live and Jay Wolfe Toyota for an oil change, about a 25 mile radius. Definitely consider going back when needing service on my 2008 Tundra. Sean E. Mulhall More
Excellent service Had to be towed in without an appointment after the starter died on our 2002 Camry. Gabriel could not have been more receptive, friendly, helpful, or Had to be towed in without an appointment after the starter died on our 2002 Camry. Gabriel could not have been more receptive, friendly, helpful, or responsive. Even helped my wife find me in the lot, as I was waiting for her to pick me up. Gabriel had a tech look at the car immediately, so that by the time we arrived home, he had an estimate on the price to replace the starter. Despite his concern that he might not be able to have the car repaired by the next day, since it was a Saturday and we did not have an appointment, the car was ready by 2:00 on Saturday. More
as always great service, nice people, Great service, nice people and waited just as long as projected I had my granddaughter with me and we got a package of goldfish and banana to keep us Great service, nice people and waited just as long as projected I had my granddaughter with me and we got a package of goldfish and banana to keep us busy while we waited. She went around hugging all the new cars and waving to the workers there. She had a great time. Missed the sandwich treats. More
Informative Had great service, was very helpful. Took the time to explain all the ins and outs of the car. Also was not hurrying us in the process of choosing a Had great service, was very helpful. Took the time to explain all the ins and outs of the car. Also was not hurrying us in the process of choosing a car. More
Suberb Gabriel O'Brien provided Excellent customer service! Friendly, professional and knowledgeable. Gabriel escorted my daughter and me to the Customer S Gabriel O'Brien provided Excellent customer service! Friendly, professional and knowledgeable. Gabriel escorted my daughter and me to the Customer Service Lounge where the Dealership is bright, comfortable, clean, has a wonderful food/beverage bar and televvisions making our wait enjoyable. I also visited the Parts Department to get a battery for my ignition fob. Both gentlemen were so kind, we even shared some laughs. As I was walking through Michael Margolin greeted me and ask about my son. Very thoughtful. Thank you! I sincerely appreciate your quality friendly service. Deborah Bretz More
quick and easy process, beautiful and spot clean dealership. When i walked in i was greeted instantly, The sales rep immediately went for a hand shake and asked how i was doing. Made me think we had been friends When i walked in i was greeted instantly, The sales rep immediately went for a hand shake and asked how i was doing. Made me think we had been friends for a long time! Super polite and professional. Gave me the best deal i could have asked for and even followed up with me a couple days later. I took my old camry here for service and its alway quick. Best lounge area in Car Dealership history, Bar with drinks, snacks, and sandwiches (no alcohol obviously) EVEVN RENTED A TABLET (for free) while i waited and had pre loaded apps already downloaded!. i seriously couldn't believe this, I would recommend this dealership to anyone, even if they hate buying cars and people who love cars that dont break down. A car that can last over 250,000 with only oil changes and tire rotations needing to be done. Toyota is the best brand, I knew this,. Now i found the best Dealership. Lifes good. Go to this Dealership and I Promise you will be glad you did. More
Thank you Everyone is always willing to go the extra mile to ensure everything was done correctly and that we are always satisfied with the repairs or service! Everyone is always willing to go the extra mile to ensure everything was done correctly and that we are always satisfied with the repairs or service! Thank you! More
Excellent Customer Service From the moment I walked in the door for my oil change, Tony Toy treated me with respect! I never felt like I was being sold something I didn't need From the moment I walked in the door for my oil change, Tony Toy treated me with respect! I never felt like I was being sold something I didn't need and Tony even walked me to the truck to show me what need to be replaced and explained why. Above and beyond! On top of that, there was a fantastic waiting room which helped the time to move along quickly. More
scheduled oil change and recall notice Always nice to be treated professionally and courteous. Nice to see Doug Cronk back! He always provides excellent customer service! Always nice to be treated professionally and courteous. Nice to see Doug Cronk back! He always provides excellent customer service! More
Thank you! Our experience was extremely satisfying. Heather Arbuckle and Mario Rodriguez were extremely helpful and professional. Mario worked extremely hard to Our experience was extremely satisfying. Heather Arbuckle and Mario Rodriguez were extremely helpful and professional. Mario worked extremely hard to meet all of our needs. More