Jay Wolfe Toyota

Always a pleasure Came to Jay Wolfe for a service appt. Worked with Anthony who was great. While my car was being serviced, I worked with Fadil regarding the possibil Came to Jay Wolfe for a service appt. Worked with Anthony who was great. While my car was being serviced, I worked with Fadil regarding the possibility of a new purchase...my third from this dealership and I wouldn't consider going anywhere else! More

Very pleased John Juarez was thorough and extra helpful. Very thoughtful of timeliness for my appointment. Loved the waiting room guest services and the play area John Juarez was thorough and extra helpful. Very thoughtful of timeliness for my appointment. Loved the waiting room guest services and the play area for children. More

Truly exceptional When I tried the ignition, there was nothing and realized the battery was dead. I immediately called Tony & was told to try & find someone to jumpstar When I tried the ignition, there was nothing and realized the battery was dead. I immediately called Tony & was told to try & find someone to jumpstart the battery if I could. I was able to do that & called in again telling him that I would be arriving in 35 min. He was able to work me in with his other customers & I can't tell you how much I appreciated his efforts getting me in right away. He also spent a little time going over the past service on my car. He made me feel at ease after such a stressful morning. So helpful. More

Great Service Took our car in for a service recall. I was kept informed every step of the way, and was happy with the way I was treated. Highly recommend the deal Took our car in for a service recall. I was kept informed every step of the way, and was happy with the way I was treated. Highly recommend the dealership. More

Suggested use of extended warranty plan I was very pleased to find out that when I set up the appointment it was suggested that I bring any extended warranty plan that I had purchased. I do I was very pleased to find out that when I set up the appointment it was suggested that I bring any extended warranty plan that I had purchased. I doubted it would have been useful, but to my surprise, Tony called the plan and validated that the mechanical part was 100% covered. I am very pleased with the overall service, as I felt the service team was looking out for my best interest. More

Good car service, bad concierge The car service was just routine maintenance and it was good. They did see that I had two recalls on my car and were able to fix one, which was awesom The car service was just routine maintenance and it was good. They did see that I had two recalls on my car and were able to fix one, which was awesome! The food and drinks are a nice luxury but the lady handing them out should be a little nicer and not seem like you're such a burden to her. She didn't smile, ask what i would like or reply when told thank you, nothing. Just some common courtesy would be nice. More

Saturday visit 9/13/2014 Excellent, friendly customer service provided by Tony Civella! Requested help setting up my phone, Tony contacted Darrell and he immediately programm Excellent, friendly customer service provided by Tony Civella! Requested help setting up my phone, Tony contacted Darrell and he immediately programmed my phone. Thank you More

Routine Maintenance My overall visit for routine maintenance was very good. The dealership really creates a pleasant experience out of what is quite honestly a dull and My overall visit for routine maintenance was very good. The dealership really creates a pleasant experience out of what is quite honestly a dull and humdrum task. Comfortable seating, televisions, wi-fi, food, drinks and snacks at no additional cost does provide service beyond normal expectations. More

Service Great service. Josh was great to work with and helped me understand what issues my vehicle was having. Even went out of his way to explain some of the Great service. Josh was great to work with and helped me understand what issues my vehicle was having. Even went out of his way to explain some of the features on my 4runner. More

periodic service - great! Tony was very courteous and accommodating ... outstanding. Met at vehicle and very attentive. Would come back to see him next time if he's there. Tony was very courteous and accommodating ... outstanding. Met at vehicle and very attentive. Would come back to see him next time if he's there. More