Jay Wolfe Toyota

Desire to provide complete service This was actually a two visit trip. First trip, included oil change, but also brought my steering wheel shake to the forefront. We did a balance and This was actually a two visit trip. First trip, included oil change, but also brought my steering wheel shake to the forefront. We did a balance and wheel alignment and the problem was still there. I sent John an e-mail and said the shake was still there and that I was not satisfied with the service provided. He agreed with me that he felt like there must have been more that could be done, but during the first visit there were no other solutions. During visit #2, it was decided to go ahead and complete the tire rotation to see if this eliminated the shake. The shake was still there. Some possible solutions now are the need for new tires or the possibility of a slightly bent shaft. I opted to drive a while longer and to do my own research. I was happy with John's willingness and want to provide the best service possible. More

A++++++ Great service and knowledge. Would go to again or recommend to anyone. Easy to get a hold of via text or calling to answer questions. Great service and knowledge. Would go to again or recommend to anyone. Easy to get a hold of via text or calling to answer questions. More

A relaxing atmosphere and willing to help you make a deal Frank was very helpful, friendly and very understanding. Helped us find a great deal. Really like the car we purchased and would very much go back a Frank was very helpful, friendly and very understanding. Helped us find a great deal. Really like the car we purchased and would very much go back again. Great place to deal. Worked with us and totally listen to what we expected. More

Great Everything went smooth just as promised. As always everyone friendly and helpful. That is why I drive so far to get my car service done. Everything went smooth just as promised. As always everyone friendly and helpful. That is why I drive so far to get my car service done. More

Great, responsive service I was extremely pleased with the buying process at Jay Wolfe. My wife and I had decided to purchase a different brand, but decided we needed to check I was extremely pleased with the buying process at Jay Wolfe. My wife and I had decided to purchase a different brand, but decided we needed to check out the Highlander first. We showed up Monday evening and were assisted by Michael Margolin. We were very specific in what we wanted and he not only was accommodating, but went out of his way to make sure we were fully informed. He did this without being pushy or annoying. Much appreciated. More

Friendly and fair I have talked with Tony T the last two service visits. He is easy to talk to and I feel that he is looking out for my best interest. That feels real I have talked with Tony T the last two service visits. He is easy to talk to and I feel that he is looking out for my best interest. That feels really good. As a woman, I don't feel taken advantage of. I would recommend Jay Wolfe Toyota based on my last two visits at the service department. More

Friendly people, prices through the roof. The service people were professional and friendly, but it cost me $348 after taxes and hidden fees to get my car battery changed. $100+ was in labor f The service people were professional and friendly, but it cost me $348 after taxes and hidden fees to get my car battery changed. $100+ was in labor for a 30min job and there was a random $12 cryptic fee for customer having service done. I thought only hospitals had the gall to charge "walk through the door" fees. More

Great Car Buying Experience We bought 2 new vehicles last week. Overall the transaction went very smoothly. We had a great salesman that was kind and friendly. I would definitely We bought 2 new vehicles last week. Overall the transaction went very smoothly. We had a great salesman that was kind and friendly. I would definitely buy another car from him. The dealership is clean and comfortable. The lounge area is amazing. I've always had great experiences in the service department as well. More

Awesome! Everyone involved in my experience was great from beginning to end! I was nervous to come to a big KC dealer but was welcomed and valued. Joe was grea Everyone involved in my experience was great from beginning to end! I was nervous to come to a big KC dealer but was welcomed and valued. Joe was great in finding and getting me the best deal! Kate was very friendly and worked to get me an even better deal. I will definitely refer my friends and family to Jay Wolfe! Made this car buying experience the best yet!! More

Jay Wolfe Toyota, Comfortable and great Customer Service We needed to replace one of our vehicles because it had been totaled in a recent accident. We went to Jay Wolfe's facility because it is near our hous We needed to replace one of our vehicles because it had been totaled in a recent accident. We went to Jay Wolfe's facility because it is near our house. As we begun our "New" car search we kept going back here for many reasons; and ended up purchasing a 2015 Corolla. Our salesman was very understanding, patient and let us take the time we needed to make our selection. More