Jay Wolfe Toyota
Kansas City, MO
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A quality purchase Fadil was great to work with. Despite a very busy sales floor and juggling multiple shoppers, he gave me the time I needed with a no B.S. approach I a Fadil was great to work with. Despite a very busy sales floor and juggling multiple shoppers, he gave me the time I needed with a no B.S. approach I appreciated and have rarely found at a dealership. On top of that, he was knowledgeable enough to answer my questions about the vehicles I was interested in (not an easy feat since I grew up in a family-owned service shop and dealership). I'll be back and looking for him in a few years when my wife needs a new car. More
Great service but twice we have been there and the technicians have changed our radio stations while not a big deal it's annoying to have a stranger touch things in you twice we have been there and the technicians have changed our radio stations while not a big deal it's annoying to have a stranger touch things in your car More
a great experience I had looked all around the Kansas City/St. Joseph area and nothing could compare to Jay Wolfe. The whole team worked hard to get me into a vehicle an I had looked all around the Kansas City/St. Joseph area and nothing could compare to Jay Wolfe. The whole team worked hard to get me into a vehicle and they did it with success. I would HIGHLY recommend them to any of my family and friends More
Bad battery Tony Toy was very friendly and accommodating. I've lived in many state and he stands above all. After the initial assessment of my vehicle, I illustra Tony Toy was very friendly and accommodating. I've lived in many state and he stands above all. After the initial assessment of my vehicle, I illustrated my concerns again he listened and accommodating. More
Gabriel O'Brien Very courteous and show his experience during this visit. I will recommend this facility to friends and family. Great experience today. Thank you Very courteous and show his experience during this visit. I will recommend this facility to friends and family. Great experience today. Thank you very much More
High quality work from a high quality staff - 5 stars! Knowledgeable technicians, courteous, friendly service, great work and nice extra touches (they even washed my car!) - my experience with Jay Wolfe To Knowledgeable technicians, courteous, friendly service, great work and nice extra touches (they even washed my car!) - my experience with Jay Wolfe Toyota was SUPER! 5 Stars - I highly recommend. - Stephanie Thibeault More
Best experience yet. I had a great experience working with Jay Wolfe Toyota. They had the Tundra I called about sitting out front of the dealership and had already assigne I had a great experience working with Jay Wolfe Toyota. They had the Tundra I called about sitting out front of the dealership and had already assigned me a salesman who was ready for me when I walked in with the keys for the truck in hand. The sales team worked hard to make the deal right where I needed it to be without ever asking anything for anything outrageous from me. I purchased the truck late in the evening and had found a couple issues which went unnoticed prior to finishing the deal and leaving. I made one phone call to my salesman who made sure I was 100% satisfied. I highly recommend this dealership. More
12/29/2014 Jay Wolfe Toyota service on 2012 Prius C Josh Rank was very attentive to my service requests beyond the 30K standard service. He took time to explain what service was completed and recommend Josh Rank was very attentive to my service requests beyond the 30K standard service. He took time to explain what service was completed and recommendations. I've always been pleased witht he service at Jay Wolfe and drive extra miles to have my Prius C maintenanced there. PS - The waiting room attendants are always cheerful and accommodating..Kudos to them (and everyone there)! More
routine oil change The gentleman who helped me was SO nice. He even helped me locate a pencil, as I had brought my sketchbook for the long wait. He informed me of a reca The gentleman who helped me was SO nice. He even helped me locate a pencil, as I had brought my sketchbook for the long wait. He informed me of a recall and went over the details of my car in a thorough manner. I can't recall his name, but he said his wife worked as a receptionist up front. (She was also very kind) Excellent service! More
Desire to provide complete service This was actually a two visit trip. First trip, included oil change, but also brought my steering wheel shake to the forefront. We did a balance and This was actually a two visit trip. First trip, included oil change, but also brought my steering wheel shake to the forefront. We did a balance and wheel alignment and the problem was still there. I sent John an e-mail and said the shake was still there and that I was not satisfied with the service provided. He agreed with me that he felt like there must have been more that could be done, but during the first visit there were no other solutions. During visit #2, it was decided to go ahead and complete the tire rotation to see if this eliminated the shake. The shake was still there. Some possible solutions now are the need for new tires or the possibility of a slightly bent shaft. I opted to drive a while longer and to do my own research. I was happy with John's willingness and want to provide the best service possible. More