Jay Wolfe Toyota

Sales department great! Surveys not so much. Onsite experience was great! Phone calls to ask me how my experience was during Dinner on a Fri night and other evening hours after I told the lady t Onsite experience was great! Phone calls to ask me how my experience was during Dinner on a Fri night and other evening hours after I told the lady the first time to Not call again are Unacceptable and the only reason I would consider going elsewhere with my next purchase. My salesman, Ryan, was fantastic and made sure I was completely satisfied, and is the main reason I would come back to Jay Wolfe in the future. More

Great service! I'm always treated so well at Jay Wolfe Toyota. I highly recommend servicing your car there, not only because of the service on your car, but also be I'm always treated so well at Jay Wolfe Toyota. I highly recommend servicing your car there, not only because of the service on your car, but also because of the service they provide to the customers (smoothies, cookies, sandwiches, candy, drinks at no charge!). More

New Car Purchase Jay Wolfe Toyota is my preferred choice of dealers. I'm always treated well by ALL. They worked efficiently to obtain the car of my choice since the Jay Wolfe Toyota is my preferred choice of dealers. I'm always treated well by ALL. They worked efficiently to obtain the car of my choice since the color I wanted wasn't on the their lot. The experience on-site is great, but the follow-up phone calls are annoying. It's not even from someone you had the experience with, but rather someone that continues to call and call and call, even after you've told them to please not call again. Joe, Mo and Abbey did an excellent job though so I'll be back! Love my new car? More

Yaris Serviced Josh Rank customer skills are very good and I can tell he takes quality in his work...Only beef I have is Toyota's labor prices for fixing cars. Josh Rank customer skills are very good and I can tell he takes quality in his work...Only beef I have is Toyota's labor prices for fixing cars. More

Great Service!!! Randy is very friendly and professional! The dealership is clean and comfortable! I appreciate that my vehicle records are at hand and recommendatio Randy is very friendly and professional! The dealership is clean and comfortable! I appreciate that my vehicle records are at hand and recommendations are offered. I have learned since coming to Jay Wolfe you should always consider the service department at your dealership before making any vehicle purchase in the future. More

Way better than St. Joseph, MO Toyota!! Tony C. was very friendly and kept me updated even when my car was taking a little longer than expected for the service to be performed. He consisten Tony C. was very friendly and kept me updated even when my car was taking a little longer than expected for the service to be performed. He consistently made sure that I had everything that I needed while I was waiting. He answered any question that I had and continued to provide excellent customer service. I will definitely go there again and again for service to my vehicle and I live north of St. Joseph where there is another Toyota dealership that should take some lessons from you all! Thanks for the great experience!! More

Scion for the wife found a little FRS that the wife really liked, spoke with salesperson on the phone first (Mark LIndsay) and he gave us some information. We met him t found a little FRS that the wife really liked, spoke with salesperson on the phone first (Mark LIndsay) and he gave us some information. We met him the following day to view the car and test drive. While new, Mark was very helpful and made the process very smooth. Worked directly with Joe Cardello GM on working with the price and wife left that day with her new car. Trade value we received was exactly what I was expecting. Cafe at the dealership was a nice touch! More

Ask for John It really does matter who the service rep is. I have been to Jay Wolfe for service several times with all but one positive experiences. While the It really does matter who the service rep is. I have been to Jay Wolfe for service several times with all but one positive experiences. While the mechanical service is always excellent, the customer service with John Juarez set the bar. John answered all my questions and discussed options which is important to me as a person with mechanical knowledge experience. More

Always friendly at Jay Wolfe Toyota I have always enjoyed my visit at Jay Wolfe's Toyota dealership. Everyone is friendly and willing to do everything possible to make make my visit enj I have always enjoyed my visit at Jay Wolfe's Toyota dealership. Everyone is friendly and willing to do everything possible to make make my visit enjoyable. More

Good Service, but Took Longer Than Expected The service, as always, was good. There's an issue on my Camry, which Tony brought to my attention again to try and get it addressed. The "took long The service, as always, was good. There's an issue on my Camry, which Tony brought to my attention again to try and get it addressed. The "took longer than expected" was that I was told it would take about 90 minutes for the scheduled service, but it took about 45 minutes longer. As a suggestion, it would have been nice to have been informed around the 90 minute mark that it was going to take longer. Other than that, very satisfied. More