Jay Wolfe Toyota
Kansas City, MO
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As always Exceptional service as always. Staff friendly and courteous. Wait time was within ten minutes of estimate. Waiting lounge has healthy snacks available Exceptional service as always. Staff friendly and courteous. Wait time was within ten minutes of estimate. Waiting lounge has healthy snacks available and the server is courteous and attentive to needs. More
My experience Every;thing was as explained. Car was finished on time and cost was exactly what I was told it would be. When explaining what was going to be done Every;thing was as explained. Car was finished on time and cost was exactly what I was told it would be. When explaining what was going to be done Randy showed me pictures of what was going to be done on the service visit. Thoses pictures made me feel a little better about spending the money to do the service maintenance. Also my car was washed when I picked up my car. More
thanks Great job! Overall a very good experience. Quick and professional work! Friendly staff. Nice clean lounge. Would recommend to my friends and fami Great job! Overall a very good experience. Quick and professional work! Friendly staff. Nice clean lounge. Would recommend to my friends and family. Thank you. More
Excellent service This was my first service of my 2015 Highlander. I was very satisfied with everything that was explained and completed on my car. I appreciate all t This was my first service of my 2015 Highlander. I was very satisfied with everything that was explained and completed on my car. I appreciate all the work everyone does to complete the full care of myself, my family, and my car. Thank you. More
Awesome service! Our 6 month check up was actually fun! Beyond our regular 6 mo items there were a few other things we needed checked out. There I am at the counter gi Our 6 month check up was actually fun! Beyond our regular 6 mo items there were a few other things we needed checked out. There I am at the counter giving the standard "it sounds like "buzzzzz" and Gabriel actively listened to understand. We were to the car and he showed me a few things which "fixed" my problems - all user errors. I never felt I was the village idiot, he was just happy we got these problems solved. While waiting, I needed help solving my lack of navigation skills. Saman, our original sales person was there and went out of his way to get a like car to show me how it worked. Again, Saman did an outstanding job making what seemed to be so difficult so simple, just step by step and again, I never felt like the "village idiot". When my service was complete I got in my nice clean car and drove away feeling like a million bucks. That afternoon I went to volunteer and I noticed all of the Jay Wolf Toyota's in the parking lot. With service and sales like I experience no wonder there were so many JW Toyota's. More
Great customer service I've been here 3 times and none of which I had trouble or weren't acknowledge immediately. Great service and great employees!!! I recommend this place I've been here 3 times and none of which I had trouble or weren't acknowledge immediately. Great service and great employees!!! I recommend this place to anyone. More
Excessive oil loss I have been working with Tony for two visits. I appreciated him caring about what I had been through regarding the oil loss of my car and making sure I have been working with Tony for two visits. I appreciated him caring about what I had been through regarding the oil loss of my car and making sure the problem will be taken care of. More
Spring Tune Up I had my 2011 Tundra in for a Spring Tune-up. They were very nice, got my vehicle in promptly and serviced everything I asked them to, even washed m I had my 2011 Tundra in for a Spring Tune-up. They were very nice, got my vehicle in promptly and serviced everything I asked them to, even washed my truck and I was back on the road in an hour. I even got a drink and a snack while I was waiting. Great job. More
Buying a new car with a new dealer. The sales group was courteous and worked with us efficiently. I especially liked the way we negotiated the price with little stress to it. I also tho The sales group was courteous and worked with us efficiently. I especially liked the way we negotiated the price with little stress to it. I also thought Joe DiMaggio was very easy to do business with and didn't feel like a lot of pressure was put on us to make the deal. He made sure all points was covered on the car on how to use it and tried to accommodate me with my bad foot on not walking unnecessary. More
60K Service John did an excellent job ensuring that all vehicle services were current. His customer service skills are outstanding! the whole experience went sm John did an excellent job ensuring that all vehicle services were current. His customer service skills are outstanding! the whole experience went smoothly thanks to John. More