Jay Wolfe Toyota
Kansas City, MO
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Quick service and comfortable wait I brought my car in for an oil change recently. First, I was pleased that I had received a coupon for a full synthetic oil change, so I took advantage I brought my car in for an oil change recently. First, I was pleased that I had received a coupon for a full synthetic oil change, so I took advantage of that instead of paying nearly double the amount at Valvoline. David, in the service area, was very pleasant and knowledgeable. While my daughter and I waited, we were able to get drinks and snacks. I was not aware, however, that the counter also serves sandwiches until we heard others ordering. I will have to keep that in mind for my next visit. I brought a book to read, but didn't have time to really get into it since our visit was relatively short. (Plus, I got started watching the program that was on the large TV in the waiting area.). Overall a very pleasant experience. More
Very good car dealership! Man the experience was great! Never ever did I get treated so kind like these guys at Jay Wolfe did very nice professional and kind! I can't wait to c Man the experience was great! Never ever did I get treated so kind like these guys at Jay Wolfe did very nice professional and kind! I can't wait to come back for another service! That services you guys gave me was awesome! Great work guys keep it going! curtis starr II More
Excellent visit Could not have been better. Fast, friendly, efficient. I recommend the dealership, and especially the Service Representative, Tony Toy. Very nice w Could not have been better. Fast, friendly, efficient. I recommend the dealership, and especially the Service Representative, Tony Toy. Very nice waiting area as well. More
My afternoon at Toyota The Service Department is top-notch! Stand-out service representatives include Gabriel and Tony. The go beyond friendly service, sincerely wishing to The Service Department is top-notch! Stand-out service representatives include Gabriel and Tony. The go beyond friendly service, sincerely wishing to help you. Gabe is especially notable; he should get a big, fat raise! I can't say as much for my experience in trying to get a service contract on my van. The lady that STARTED my paperwork in JANUARY is no longer there (surprise!). Phone calls not being returned and ignored email attempts and lost paperwork highlighted the nightmare until Dustin (finance) took over during this last visit. He was VERY professional and untangled nearly three months of incompetence in about ten minutes! I was prepared to start all over with another Toyota dealership until he straightened everything out. Now, I will stay with Jay Wolfe. More
Amazing Service While receiving service on my truck and having a recall part replaced the staff was very friendly and professional. They were thorough with their exp While receiving service on my truck and having a recall part replaced the staff was very friendly and professional. They were thorough with their explanations and promp. I would recommend this company to others. More
Great service I arrived on time and had to wait a short time. My car was there for a 45,000 mile check up. After evaluation of the car and the suggested actions f I arrived on time and had to wait a short time. My car was there for a 45,000 mile check up. After evaluation of the car and the suggested actions for this car at this time were taken care of in a good period of time while I waited in a comfortable lounge. More
Prompt friendly service I was greeted quickly and met with a very professional advisor, he set me up in the lounge and I had nice snack. I always bring my laptop and am able I was greeted quickly and met with a very professional advisor, he set me up in the lounge and I had nice snack. I always bring my laptop and am able to work while I wait. Oil change done very quickly. More
alignment/ service Excellent as always. So grateful that it was Gabriel who helped me again! The young lady at the snack counter was awesome as well! Very kind. Excellent as always. So grateful that it was Gabriel who helped me again! The young lady at the snack counter was awesome as well! Very kind. More
Good when I worked with David Had trouble at first connecting with service. Then it was much better. David made up for skow, uneasy start. May have saved on diagnostic which is gre Had trouble at first connecting with service. Then it was much better. David made up for skow, uneasy start. May have saved on diagnostic which is great. More
Excellent service all around. The standard and recommended service was performed for the 140,000 mile maintenance. Really enjoyed the new menu at "The Wolfe's Den" lounge! The standard and recommended service was performed for the 140,000 mile maintenance. Really enjoyed the new menu at "The Wolfe's Den" lounge! More