Jay Wolfe Toyota
Kansas City, MO
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OilChange The guys in service are wonderful, they explain everything and make you feel very comfortable! The concierge service is also very nice!! I always reco The guys in service are wonderful, they explain everything and make you feel very comfortable! The concierge service is also very nice!! I always recommend you guys to my friends and family! More
Excellent experience I went in for scheduled experience. I was greeted immediately on arrival in a friendly, courteous manner. Tony went through the options I had select I went in for scheduled experience. I was greeted immediately on arrival in a friendly, courteous manner. Tony went through the options I had selected, and removed some that had already been performed in the prescribed period. He recommended another necessary service, and when inspection showed a problem with windshield wipers, suggested replacing those as well. The service took a little less than the predicted amount of time, and my car was in great repair and washed when Tony finished with final processing. More
Free oil change No problems. (David?) was very nice. Waiting area was good, didn't need anything except bottle of water. Service was finished in a timely manner. No problems. (David?) was very nice. Waiting area was good, didn't need anything except bottle of water. Service was finished in a timely manner. More
I feel comfortable at your dealer So far, I like the dealer's location, services, treatment, and I like the warm welcome of the Salesman, easy talk, easy negotiate, easy to understand. So far, I like the dealer's location, services, treatment, and I like the warm welcome of the Salesman, easy talk, easy negotiate, easy to understand. More
A job well done Randy Borgman was courteous and friendly, He handled the service job quickly, explained the work being done to my car and gave me a time frame for it. Randy Borgman was courteous and friendly, He handled the service job quickly, explained the work being done to my car and gave me a time frame for it. I was very pleased. More
Horrible Customer Service I called and the service department was not helpful. When talking to the assistant manager, did not even care but kept empty promises. Did not even ta I called and the service department was not helpful. When talking to the assistant manager, did not even care but kept empty promises. Did not even talk to the person who did not help to solve the problem. Employees have no confidence and poor judgement. I called and left a message and still nobody called. They have horrible sense of caring. I would not recommend anybody to call or leave a message as they will not be helped. I asked for the GM and told, was not arround. Nobody handles customers like other dealers. It is a shame. More
Excellent service I bought and maintain my vehicle at Jay Wolfe Toyota. The service provided by Tony Toy is phenomenal, he makes me feel at home, always friendly, info I bought and maintain my vehicle at Jay Wolfe Toyota. The service provided by Tony Toy is phenomenal, he makes me feel at home, always friendly, informative, and does not pressure me into any service I did not come in for. The wait time is minimal and the waiting area amenities makes the time seem to fly by. I highly recommend this dealership to others. More
Top notch all the way and a great panini to boot The repairs were completed quickly and to my satisfaction. The staff was thorough in explaining the issue with my Toyota and very courteous. The sna The repairs were completed quickly and to my satisfaction. The staff was thorough in explaining the issue with my Toyota and very courteous. The snack bar was very handy too! More
great service as usual I always get great service here and I feel confident they know what they are doing, and the new car wash made my truck look like a new one! I always get great service here and I feel confident they know what they are doing, and the new car wash made my truck look like a new one! More
Good experience The lady we worked with was great. She was very helpful and worked with us to get what we needed. Only compliant os after the "detailed" the car that The lady we worked with was great. She was very helpful and worked with us to get what we needed. Only compliant os after the "detailed" the car that must of only consisted of the outside because the inside wasn't done. The car was obviously pretty clean to be shown but it had a footprint on the door, rocks on the dash, and a little gunk on several places that I thought would be taken care of when we were waiting on it to be detailed. More