Jay Wolfe Toyota
Kansas City, MO
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Josh is SUPERB! I called Jaywolfe Toyota for a service and I was told that they're going to call me back to set up an appointment. I thought I'd never get a call bac I called Jaywolfe Toyota for a service and I was told that they're going to call me back to set up an appointment. I thought I'd never get a call back but it's totally tge other way around. Josh called me back, set up an appointment that suits our schedule. When we got to the location everyone was welcoming and Josh was very pleasant. He walked us to the waiting area since the service will take 3-4 hours we enjoyed walking around looking at great cars while waiting and boom the service was done less than 3 hours. We had asked Josh questions and he was more than willing to answer our questions. I will definitely go back there in the near future the 20min drive going there is worthwhile :-) More
No hassle I went to get the oil change on my Sienna and had concern about the sunroof. They couldn't find the problem but they will replace it with no cost for I went to get the oil change on my Sienna and had concern about the sunroof. They couldn't find the problem but they will replace it with no cost for me! More
Oil Change Even though they were completely booked, they still fit me in and completed my oil change and other maintenance very timely. Gabriel was very pleasan Even though they were completely booked, they still fit me in and completed my oil change and other maintenance very timely. Gabriel was very pleasant. Also, I had to have my Prius serviced in a different state recently, and the waiting area was not nearly as nice as at Jay Wolfe. It made me appreciate all the extras in the waiting area at Jay Wolfe even more than usual. More
Recall service Fast great service, the only compliant I have is there hourly service charge. Had a light out in my dash but they wanted 120.00 dollars to check it ou Fast great service, the only compliant I have is there hourly service charge. Had a light out in my dash but they wanted 120.00 dollars to check it out. I'll live with it out for now. More
Wait time This visit was rather long compared to previous visits. The customer service was excellent as usual but I waited over an hour and it would have been This visit was rather long compared to previous visits. The customer service was excellent as usual but I waited over an hour and it would have been helpful to have someone update me on that. Otherwise, still a great experience! More
Fast and efficient They take the time to explain just what work will be done and what it should cost. I like waiting because their cafe is really nice and it gives me t They take the time to explain just what work will be done and what it should cost. I like waiting because their cafe is really nice and it gives me time to unwind and enjoy, in my case lunch with them. They have wifi which is great while waiting. If they should find anything more then what they thought they come and explain their findings, The additional cost if any and make sure you want them to continue. A place I really don't mind coming to. More
Car service review I gave my last Toyota visit 5 stars because Tony Civella was very helpful to me. He was attentive, patient, and answered all my questions. I gave my last Toyota visit 5 stars because Tony Civella was very helpful to me. He was attentive, patient, and answered all my questions. More
Oil Change experience Good experience this time. Gabriel was very attentive to what I needed and I like him. The work got done in a timely manner and was very pleased. Good experience this time. Gabriel was very attentive to what I needed and I like him. The work got done in a timely manner and was very pleased. More
New Driver's Side Door Seal and Battery Always treated courteously, and the service personnel is extremely friendly. The service was completed in twice the time I was told it "should" take, Always treated courteously, and the service personnel is extremely friendly. The service was completed in twice the time I was told it "should" take, though - 2 hours instead of 1. More