Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,351 reviews
what a nice facility tony c. was very nice and kept me informed of the service progress. i appreciate the lunch too. everyone was very polite and personable. overall, it tony c. was very nice and kept me informed of the service progress. i appreciate the lunch too. everyone was very polite and personable. overall, it was a nice experience. More
Vehicle state inspection Tony had me in and out in no time at all. Great job. Thanks for getting me in and out quickly Had a sandwich while I waited and the food was great Tony had me in and out in no time at all. Great job. Thanks for getting me in and out quickly Had a sandwich while I waited and the food was great as well. More
10,000 Mile Maintance An excellent visit as always. Very helpful, courteous and friendly. Everyone I interacted with was very professional and made sure I was taken care of An excellent visit as always. Very helpful, courteous and friendly. Everyone I interacted with was very professional and made sure I was taken care of and my needs met. More
Above and beyond Everyone was so friendly and willing to go above and beyond to make my wait comfortable. The Wolf Den is a nice area with great accommodations. Everyone was so friendly and willing to go above and beyond to make my wait comfortable. The Wolf Den is a nice area with great accommodations. More
Service I can trust! As always, the customer service is outstanding. I can always trust that I'm getting the right service. They do an amazing job of letting you know in a As always, the customer service is outstanding. I can always trust that I'm getting the right service. They do an amazing job of letting you know in advance if something may need to be changed the next visit so you aren't blindsided by an expensive bill. On top of that, they make sure to explain everything. For a small town girl just having moved to the 'big city' - that sure means a lot! More
well done My service representative keep me apprised of the work progress. Let me know what they had found. What needed to be done what could wait till next tim My service representative keep me apprised of the work progress. Let me know what they had found. What needed to be done what could wait till next time. Very good to work with. The Ladies in the waiting were very friendly and helpful. Every one involved was very nice. More
Great Service Again at Jay Wolfe Once again above and beyond customer service to compliment the excellent mechanical service provided every time,NEVER a disappointment at JAY WOLFE TO Once again above and beyond customer service to compliment the excellent mechanical service provided every time,NEVER a disappointment at JAY WOLFE TOYOTA SUPERIOR customer service provided each and every time we visit them.EACH employee EVERY employee provides EXCEPTIONAL service We are saying THANK YOU to THE ENTIRE JAY WOLFE FAMILY GREAT JOB GREAT JOB.We do refer and recommend folks to this dealership with out hesitation.JAY WOLFE provides confidence,trust,respect along with a comfortable,fun,relaxing and safe environment AGAIN THANK YOU! Rodney and Michael More
Always Great Service visits to Jay Wolfe for the past 16 yrs have always been a most pleasant experience. Service personnel are courteous, honest, and very import Service visits to Jay Wolfe for the past 16 yrs have always been a most pleasant experience. Service personnel are courteous, honest, and very importantly most trustworthy. My vehicle is in top maintenance shape due to the service team up front and in the shop. Top reason I own a Toyota is the Jay Wolfe service. More
Low tire My engine light was on, so I took my car up to the dealership and I had a low tire. The dealership checked my tire. I had a nail in my tire, since My engine light was on, so I took my car up to the dealership and I had a low tire. The dealership checked my tire. I had a nail in my tire, since I bought my tires at the dealership they fixed my tire and washed my car all at no charged. More
productive/friendly Our sales person was very knowledgeable, helpful and friendly. We were satisfied that we had seen all of the options and we ended up being confident Our sales person was very knowledgeable, helpful and friendly. We were satisfied that we had seen all of the options and we ended up being confident with our choice. Saman was not pushy, a credit to him. Others were very helpful as well. Katie the finance manager was very persuasive and overall we think has the toughest job there. As for Toyota, we would like to see a car that is made to last that does not include a small fortune to insure the mechanical workings. We never buy extended warranties but felt like with all of the new electronic workings we needed to. They did not offer a warranty with more years and less miles than we needed. We also do not care for the new cover over the shift knob or the design of the shift knob. We have seen better in our previous Toyotas. We would buy a Toyota again! More