Jay Wolfe Toyota

Top notch! Mark was our salesman and was kind, knowledgable, and patient. The whole experience was top notch from the time we walked in to the time we left with Mark was our salesman and was kind, knowledgable, and patient. The whole experience was top notch from the time we walked in to the time we left with a new car that we felt was right for us. More

New tires Great communication by advisors to keep me informed. Very clean service facilities and very nice customer lounge and waiting area. Very well lit showr Great communication by advisors to keep me informed. Very clean service facilities and very nice customer lounge and waiting area. Very well lit showroom and big tvs everywhere makes wait seem short. More

Excellent I never give anyone a 5-star rating. However, Ed Young did exactly as I requested and facilitated my purchase in a very professional manner, making s I never give anyone a 5-star rating. However, Ed Young did exactly as I requested and facilitated my purchase in a very professional manner, making sure that all of my requirements were met in the shortest time possible. I knew what I wanted and the price that I was willing to pay. I was not willing to spend a lot of time haggling. I communicated by Internet providing the price that I was willing to pay. Through the Internet we agreed on the price and the vehicle. I came in to close the deal without any hassle whatsoever. I paid for the vehicle and drove it home within about 2 hours (my maximum acceptable time). I have found very few dealerships that will work this way and they are the only ones that I will return to purchase another vehicle. Ed Young at Jay Wolfe Toyota did an excellent job. More

Excellent service Excellent customer service. Answered all questions. No pressure. Finance department very articulate and helpful. Sales manager, Moe, and sales associa Excellent customer service. Answered all questions. No pressure. Finance department very articulate and helpful. Sales manager, Moe, and sales associate, Michael were knowledgable, pleasant and appreciative of my business. No high pressure "add on" stuff when I declined them. I felt like I got a good deal. I would recommend to friends and family. More

I am a repeat customer and have always been treated well. I didn't appreciate a call from the manager as I was driving to my appt asking me if I was keeping said appt. I wasn't late and this step just isn't I didn't appreciate a call from the manager as I was driving to my appt asking me if I was keeping said appt. I wasn't late and this step just isn't necessary. I am an RN who spent many years working in an ER and prior to this car I just bought I didn't have Bluetooth. Driving and talking on the phone isn't safe and I do it in emergent situations, not to "chat" or conduct business. Old school I know....but I'm safer than most distracted drivers. :) More

Exceptional experience. Tony provided me with outstanding customer service. I came for service at the last minute and Tony was able to fit me in. Tony is the reason I will re Tony provided me with outstanding customer service. I came for service at the last minute and Tony was able to fit me in. Tony is the reason I will return for service. More

Awesome! Staff was courteious, friendlly and knowledgeable. The dealership was clean, and you felt like they really wanted to make you comfortable while you Staff was courteious, friendlly and knowledgeable. The dealership was clean, and you felt like they really wanted to make you comfortable while you were there. Amazing snack bar with sandwiches, drinks, etc. This was a great experience and I will definitely go back the next time I am looking for a vehicle! More

Great service and polite and friendly staff. Even though they were busy, they got my car in for my scheduled appointment and was serviced promptly. They told me during inspection I had a parking Even though they were busy, they got my car in for my scheduled appointment and was serviced promptly. They told me during inspection I had a parking light out and when I decided to have it replaced they immediately got my car back in the shop and it was completed quickly. My car was washed and when I found grease spots on the car a service staff member came out and cleaned the areas right away. All the staff were very attentive and friendly!! More

Customer Service Extraordinaire! I had a Missouri State Inspection, oil change and brake flush completed this time. David Rank was very courteous and kind to explain the reasons for I had a Missouri State Inspection, oil change and brake flush completed this time. David Rank was very courteous and kind to explain the reasons for a brake flush to me. He made sure I received credit for my coupon for the oil change. Everything was completed within a timely manner - waiting in Jay Wolfe's Lounge is very comfortable! David even walked me to where my car was instead of just saying it's out back in the lot. I've been a customer of Jay Wolfe Toyota's for over 20 years and have followed them through their different moves. Their customer and vehicle service has been extraordinaire in comparison to previous places. I highly recommend Jay Wolfe Toyota. More

Very good Very courteous help from John. I depend on the Toyota reputation and thus far have had no issues with service. You have a good product. As with all de Very courteous help from John. I depend on the Toyota reputation and thus far have had no issues with service. You have a good product. As with all dealer maintenance it is more expensive than using the local 'quick service' places. More