Jay Wolfe Toyota

It was a great experience I walked in there with my usaa certificate and they did more than honor it, they worked with me and gave me the best deal possible I walked in there with my usaa certificate and they did more than honor it, they worked with me and gave me the best deal possible More

Great experience Staff was very friendly and helpful. They were attentive to my needs and questions. I felt very welcome and they made sure that I understood the whole Staff was very friendly and helpful. They were attentive to my needs and questions. I felt very welcome and they made sure that I understood the whole process. More

Top of the class Service! My car was due a service and I happened to be making a trip on Sunday, to return on Monday. Since Toyota is by the airport, it would have been the per My car was due a service and I happened to be making a trip on Sunday, to return on Monday. Since Toyota is by the airport, it would have been the perfect opportunity for me to get my service done. I know the shop isn't open on Sundays, so I called Saman to see if there was anyway to make this work. He informed me of the key drop off facility that would allow me drop my car off on Sunday and still pick it up on Monday. That in itself was a relief. On Monday, I missed a call from the service crew notifying me that my car was ready. My flight wasn't due to get in until after 7pm when the service center would be closed, so I tried to call them so that they would leave my keys for me to pick up. I wasn't able to reach them and didn't get a response to my voicemail. So, I called Saman who did what he does best, take good care of us! He made sure my car was ready, got my keys from the Service crew and personnally came to pick me up at the airport with my car. He would have had someone follow him so I didn't need to go back to Toyota, but they were really busy. I would rate him 7 stars if that was possible just because of his meticulous attention to detail when offering customer service. And with Saman, it never feels forced, you don't feel like you're being an inconvenience. Thanks again and this is why we keep coming back here! Note: Below, I have rated the Service Center 3 for customer service because they never returned my call and it could have been a problem if Saman didn't come to the rescue. More

15000 service The waiting room and lunch was awesome. All customer service people awesome. The only problem I had, which I have had with the other dealers I went to The waiting room and lunch was awesome. All customer service people awesome. The only problem I had, which I have had with the other dealers I went to, is that they never top off the fluids. I only get the oil changed every 10,000 miles. so I assume they just figure I won't look under the hood. Windshield fluid was 1/2 full. If the mechanics cut corners here, what will they do if I have a bigger repair to do. I will call today and find out why they don't top off the fluids. More

Service with lunch Very friendly service. Was there longer than expected but did not have power at my house so worked out fine. Plus they served lunch and a great smo Very friendly service. Was there longer than expected but did not have power at my house so worked out fine. Plus they served lunch and a great smoothie! More

Great experience This was my very first time buying a car and I was extremely nervous. But everyone was very upfront and honest and put me at ease. Great customer serv This was my very first time buying a car and I was extremely nervous. But everyone was very upfront and honest and put me at ease. Great customer service! More

Toyota Service Excellent service. Made an appointment by phone, got there a little early and was out in less than 30 minutes. Also has the best waiting area. I'll Excellent service. Made an appointment by phone, got there a little early and was out in less than 30 minutes. Also has the best waiting area. I'll be back. More

Excellent service center We were new to the area two years ago and wanted a high quality service center for our 2010 Prius. Jay Wolfe has proven to be exactly that. We were new to the area two years ago and wanted a high quality service center for our 2010 Prius. Jay Wolfe has proven to be exactly that. More

Outstanding friendly customer service David the customer service advisor that helped me, explained in details the problems that my vehicles had. They fixed everything and the vehicle runs David the customer service advisor that helped me, explained in details the problems that my vehicles had. They fixed everything and the vehicle runs excellent. David also recommended some of the services that may be required because of the mileage of vehicle and also talked about some the specials that was going on at the service department. More

Excellent Customer Service Excellent customer service by Cornell. Several years ago, my Father-in-Law drove his Toyota Prius up from Mississippi for a visit with my family and Excellent customer service by Cornell. Several years ago, my Father-in-Law drove his Toyota Prius up from Mississippi for a visit with my family and he was having a problem with a tire, so I brought him to Jay Wolfe Toyota service department and they provided excellent customer service to him and I was very impressed, which is why I purchased my Toyota from Jay Wolfe Toyota. More