Jay Wolfe Toyota
Kansas City, MO
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Trustworthy and quality service Customer service at Jay Wolfe Toyota, and especially people like Randy and Greg, make it such a trustworthy place that I would never take my car anywh Customer service at Jay Wolfe Toyota, and especially people like Randy and Greg, make it such a trustworthy place that I would never take my car anywhere else. More
On time, Courteous, 110% effort . They go the extra mile to make the customer happy, and are genuine about doing it! Clean! With hospitality area and free snacks and drinks while yo . They go the extra mile to make the customer happy, and are genuine about doing it! Clean! With hospitality area and free snacks and drinks while you wait. More
Service All went well!! Very Friendly and the lounge is great! Went over to look at new cars while I waited and had a great time All went well!! Very Friendly and the lounge is great! Went over to look at new cars while I waited and had a great time More
Great experience again The service light went on, it was oil change time. I have three kids 4,6 ,11 and school is out They have a play room for the little ones and TV in tha The service light went on, it was oil change time. I have three kids 4,6 ,11 and school is out They have a play room for the little ones and TV in that area away from the main service waiting area. I did not have to stress over the kids bothering other adults. They have very friendly food service person and since kids are always hungry ; a wonderful plus. Tony my service manger has always done a top notch job. I have felt that he cares about me as a customer, that is why I choose Jay Wolf as my service center. I have never had to come back after work has been done and their prices are competitive. More
20000 service Car was I n for 20,000 mile scheduled service. Service manager Randy was good. Only problem was car wash removed plastic strip from my car and Car was I n for 20,000 mile scheduled service. Service manager Randy was good. Only problem was car wash removed plastic strip from my car and I had to return to find it and get it re-attached. Randy took care of this problem quickly but I don't think this should have occurred on a new car in the first place. While waiting I wanted to look at new Avalons but your dealership never had any in the show room. More
Accommodating, helpful Mark Lindsay did all he could to help us. Benvenuto Mezzapelle was also a great help, thank you! We got everything done and drocve away in our "new" c Mark Lindsay did all he could to help us. Benvenuto Mezzapelle was also a great help, thank you! We got everything done and drocve away in our "new" car quite happy. More
Service Excellent facility and service in a timely manor. I bought this car from the dealership and have always used Jay Wolfe for service and parts. I have Excellent facility and service in a timely manor. I bought this car from the dealership and have always used Jay Wolfe for service and parts. I have never been dissapointed. More
Excellent job Thank you very much ; I am happy During the time I was there ,time passed. Quickly ; they fix my car and they succeed my expectations than you Jose Thank you very much ; I am happy During the time I was there ,time passed. Quickly ; they fix my car and they succeed my expectations than you Jose Henry duran More
Great Serivce Great prices Very easy to schedule 225K service over internet, Serivce reps kept me apprised of their investigation and items that either needed servicing or servi Very easy to schedule 225K service over internet, Serivce reps kept me apprised of their investigation and items that either needed servicing or service reccommendations. Price was what they estimated - no surprises! Very easy to work with. More
Less than expected Hybrid highlander They didn't diagnose the reason why my hybrid isn't getting the mileage that was promised with this purchase. I'm very disappointed in that! But th They didn't diagnose the reason why my hybrid isn't getting the mileage that was promised with this purchase. I'm very disappointed in that! But they picked up my car for the service which was above and beyond my expectations More