Jay Wolfe Toyota
Kansas City, MO
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Best Place in Kansas City area Everyone in there is so nice no one tried to sell us something we couldn't afford. Ed young and Ben were so helpful and Amazing. This place was worth Everyone in there is so nice no one tried to sell us something we couldn't afford. Ed young and Ben were so helpful and Amazing. This place was worth the drive, Best dealership in the Kansas city area by far! They will have our business for life! Such a nice friendly family place, just Amazing!! More
Easy and Thorough I took my vehicle in for a no charge solenoid recall repair, 60,000 maintenance, and an oil change. The service provider was very helpful in getting I took my vehicle in for a no charge solenoid recall repair, 60,000 maintenance, and an oil change. The service provider was very helpful in getting me in and making sure i was comfortable in the lounge where I was served a panini, ice tea, and a cookie. :) I had recently had my brake pads installed at another service provider and my brakes were squeeky. After going back to the brake service provider twice, they insisted my brakes were fine. The Toyotal dealership checked my brakes for me and discovered that the rotors were installed incorrectly and the hardware was not lubed properly. They were helpful in describing the issue and writing up the issue so that I was able to get reimbursed by the provider that originally messed up my brakes. The service provider helped me to decide which of the 60k mainenance items were needed and what was not. I was very pleased with the customer service, call response time, and the work that was done on my vehicle. I will be taking my car to the dealership instead of the nearby auto shop from now on since they seem to do a better job and I think it is worth the extra money. More
Fast, Thorough, and Fair I took my vehicle in with an alternator problem. Greg and John acted very quickly and I couldn't be more pleased with the service, friendliness, and I took my vehicle in with an alternator problem. Greg and John acted very quickly and I couldn't be more pleased with the service, friendliness, and cost. Thank you. More
Scheduled maintenance As usual, the service dept. was extremely professional and explained all the service work that needed to be performed on this visit. They did the oil As usual, the service dept. was extremely professional and explained all the service work that needed to be performed on this visit. They did the oil change, tire rotation and front end alignment all in approximately 2 hours on a Saturday morning. It doesn't get any more convenient! More
Getting an inspection for my new tags Everything was taken care of quickly and. courteously. I was in and out within a half hour. The issue was resolved and I was on my was. Everything was taken care of quickly and. courteously. I was in and out within a half hour. The issue was resolved and I was on my was. More
My 15000 mile waranty service I was standing in front of a service desk waiting to be helped when Tony Civella noticed I was there and asked if someone was helping me. When I told I was standing in front of a service desk waiting to be helped when Tony Civella noticed I was there and asked if someone was helping me. When I told him no, he came over and immediately saw to my needs. He apologized for someone not helping me earlier, but I had only been there about 5 minutes before he came to my rescue. He indicated that because I was standing in front of a service desk, he at first assumed I was being waited on. He had me in and out in about 30 minutes for my scheduled service work. I really appreciated his taking care of my needs in such a short time.5001 More
Waiting time is short Came for a 10K mile service. Service didn't take long as expected. Waiting lounge is comfortable and provided with drinks and snack; taking good car Came for a 10K mile service. Service didn't take long as expected. Waiting lounge is comfortable and provided with drinks and snack; taking good care of the customers. One recommendation is on the paperwork, it should list all details of the service such as oil change, tire rotations, fluid checked, ... More details provided on the paperwork would give customers more satisfaction for the price they paid(the other customers). More
Great experience- as always Everyone was very friendly, helpful and my wait was minimal!! I received great, quality service on my car too. I always have a great experience here! Everyone was very friendly, helpful and my wait was minimal!! I received great, quality service on my car too. I always have a great experience here! More
Excellent experience overall This was one of only 2 dealer experiences I have had since 1977 that I can say was totally outstanding in everyway and exceeded all my expectations. T This was one of only 2 dealer experiences I have had since 1977 that I can say was totally outstanding in everyway and exceeded all my expectations. Tony Toy handled our service situation while we waited, arranged a loaner car and delivered my repaired vehicle a day sooner than expected. Amenities at the dealership were very comfortable. I will recommend their service department to anyone who needs it. More
Great Enjoyed your waiting room with food bar, Looking at the new cars, Glad to get the car serviced in a timely manner. Everyone was friendly Enjoyed your waiting room with food bar, Looking at the new cars, Glad to get the car serviced in a timely manner. Everyone was friendly More