Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,351 reviews
The Only Place to Buy a Toyota This is our 4th Toyota purchase at Jay Wolfe. We are always treated exceptionally well. We wouldn't buy at any other dealership! Love the cafe too! This is our 4th Toyota purchase at Jay Wolfe. We are always treated exceptionally well. We wouldn't buy at any other dealership! Love the cafe too! More
My first visit to the service center since purchasing ny RV4 Great visit...John did a great job as my advisor ....Excellent! John was very courteous and knowledgeable. Will contact him for future visits. Gre Great visit...John did a great job as my advisor ....Excellent! John was very courteous and knowledgeable. Will contact him for future visits. Great service lounge. More
0727 and 0729 4Runner service I scheduled Monday 7/27 to complete 120K mile services, have a recall update completed and identify an annoying noise coming from AC behind glove box I scheduled Monday 7/27 to complete 120K mile services, have a recall update completed and identify an annoying noise coming from AC behind glove box area. I had to complete in 2 visits due to the noise issue and investigation, time required. Gabriel O'Brien was outstanding as usual in working with me, and insuring I kept to my schedules both days. They were able to identify the problem, but based on expense and no performance issues involved agreed to not make a costly repair at this time. After Chuck left I was worried about transitioning to a new Service Adviser, but Gabriel has been outstanding to work with and has eased all those concerns. You are lucky to have him in your employ! Sincerely Paul Crider More
Got me right in and out Went back today with radio issue and Saman solved it for me! Great staff and Ben in Finance is awesome! Was daughters first loan and glad to get it Went back today with radio issue and Saman solved it for me! Great staff and Ben in Finance is awesome! Was daughters first loan and glad to get it done! Might just bring other daughter there soon! More
Outstanding The Staff at Jay Wolfe Toyota was very helpful and courteous. We had reviewed what we thought we wanted online and came in Saturday to test drive som The Staff at Jay Wolfe Toyota was very helpful and courteous. We had reviewed what we thought we wanted online and came in Saturday to test drive some vehicles. We've worked with Tony Toy in Service for a long time and he got us a salesman to work with. We opted for something with a little more room, but really hadn't done any research on it. We liked the test drive, but still had some questions. Moe jumped in and had us take the vehicle home for the weekend. This helped us confirm that it was the vehicle that we wanted to purchase. We agreed upon a price very quickly. Financing was simple and quick. The process to buy a new vehicle only took a short time. Excellent experience. More
Great Service Department Friendly, courteous, informative and very professional. Great waiting lounge area with amenities. Easy to schedule appointment and minimum wait time Friendly, courteous, informative and very professional. Great waiting lounge area with amenities. Easy to schedule appointment and minimum wait time for service to be completed. More
Positive and Professional experience. Effortless car buying experience, with no hassles. Very informative staff and easy to work with. All aspects of the purchase were explained in detai Effortless car buying experience, with no hassles. Very informative staff and easy to work with. All aspects of the purchase were explained in detail and ended up with the perfect car for us. More
Excellent Service facility was clean, comfortable and even had complimentary drinks and food. Friendly and helpful employees everywhere who weren't trying to s Service facility was clean, comfortable and even had complimentary drinks and food. Friendly and helpful employees everywhere who weren't trying to sell me anything. Yay! I was there to get my car serviced not to buy a new one and really appreciated no sales person approaching me about buying anything. The I dividual I dealt with in service, David, was so very helpful in every way. More
Wonderfull Sales staff - Highly recommended Best car buying experience ever. Our salesperson was outstanding, very patient and made sure every detail was perfect. The Finance person too was very Best car buying experience ever. Our salesperson was outstanding, very patient and made sure every detail was perfect. The Finance person too was very helpful and spent time with our son to explain the in and outs of building a good credit history. The management team stopped in to talk with us several times to make sure all of our needs were taken care of. More
Service was efficient, fast and friendly. Really appreciated the fast and friendly service, even though we purchased our Toyota through another dealer. Also, didn't try to "up" sell me on ite Really appreciated the fast and friendly service, even though we purchased our Toyota through another dealer. Also, didn't try to "up" sell me on items I didn't need, as this was a free 15,000 checkup and tire rotation. All in all, this was a very good experience, and I will be back. More