
Jay Wolfe Toyota
Kansas City, MO
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Check Under the floor Mats After Your Oil Change The floor of my car was damp after running AC technicians knew immediately it was AC drain hose and suspected the last oil change person pushed it up The floor of my car was damp after running AC technicians knew immediately it was AC drain hose and suspected the last oil change person pushed it up so it would not drip on them. More
Your team made a dreaded wait for service enjoyable! From the prompt drive in service to the happy and friendly team inside you can tell it's an environment that takes pride in customer service. The cafe From the prompt drive in service to the happy and friendly team inside you can tell it's an environment that takes pride in customer service. The cafe and comfortable lounge is amazing and made a wait time fly by! I will always buy Toyota but this time it will be from Jay Wolfe Tiffany Springs. Anyone can sell a car but the service team gets your repeat customers. More
Routine Service The service was fine....however, I was disappointed the dealership pushed my next service out past 25,000 miles (over 5,000 miles) so that I would hav The service was fine....however, I was disappointed the dealership pushed my next service out past 25,000 miles (over 5,000 miles) so that I would have to pay for it. More
integrity They take care of their customers and their responsibilities, and make good on what they promise. Excellent Management team. They didn't pass the pr They take care of their customers and their responsibilities, and make good on what they promise. Excellent Management team. They didn't pass the problem around, instead, simply took care of it. More
Great service Very professional and friendly staff I will always bring my car here for service. Tony in service remembered me coming in to get service several month Very professional and friendly staff I will always bring my car here for service. Tony in service remembered me coming in to get service several months ago when I was pregnant. When I saw him during this last visit he remembered me and asked how my baby was doing, that was awesome! More
Love my Toyota service dept! I drive from st Joseph, mo to the Tiffany Springs Jay Wolfe Toyota because I always have a pleasant experience there and I feel I am getting to best s I drive from st Joseph, mo to the Tiffany Springs Jay Wolfe Toyota because I always have a pleasant experience there and I feel I am getting to best service for my vehicle there. The staff is great and Tony is always awesome to work with! More
Amazing customer service I asked to drop my car off and pick up first in the morning. The representative was able to meet my expectations and make sure I got what I needed. Th I asked to drop my car off and pick up first in the morning. The representative was able to meet my expectations and make sure I got what I needed. Thank you More
Recall service for my Toyota Camry Very nice customer service. Service adviser was very helpful and knowledgeable. Huge improvement from my previous visit. My car was serviced well an Very nice customer service. Service adviser was very helpful and knowledgeable. Huge improvement from my previous visit. My car was serviced well and on time. More
Excellent service I had a coupon for a balance and rotate. I was greeted promptly and my Prius was whisked away while I waited in the lounge with a warm cookie and a bo I had a coupon for a balance and rotate. I was greeted promptly and my Prius was whisked away while I waited in the lounge with a warm cookie and a bottle of cold water. Life is good. Car was ready as promised. More
Matt answers all my questions satisfactory. I have a 2010 Avalon and I wonder if it was recommended that I should change over to synthetic oil. Matt looks up Toyota manual and said I should sta I have a 2010 Avalon and I wonder if it was recommended that I should change over to synthetic oil. Matt looks up Toyota manual and said I should stay with regular oil. More