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Jay Wolfe Toyota

Kansas City, MO

4.3
3,352 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,352 reviews

August 21, 2015

Check Under the floor Mats After Your Oil Change The floor of my car was damp after running AC technicians knew immediately it was AC drain hose and suspected the last oil change person pushed it up More

by Emma123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
August 21, 2015

Your team made a dreaded wait for service enjoyable! From the prompt drive in service to the happy and friendly team inside you can tell it's an environment that takes pride in customer service. The cafe More

by Cory Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman, McKenzie Davis, Cynthia Wagner
August 21, 2015

Routine Service The service was fine....however, I was disappointed the dealership pushed my next service out past 25,000 miles (over 5,000 miles) so that I would hav More

by minuteman1636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy
August 20, 2015

integrity They take care of their customers and their responsibilities, and make good on what they promise. Excellent Management team. They didn't pass the pr More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Heins
August 20, 2015

Great service Very professional and friendly staff I will always bring my car here for service. Tony in service remembered me coming in to get service several month More

by Nishacg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman, Tony Civella
August 19, 2015

Love my Toyota service dept! I drive from st Joseph, mo to the Tiffany Springs Jay Wolfe Toyota because I always have a pleasant experience there and I feel I am getting to best s More

by ericarow07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Civella
August 19, 2015

Amazing customer service I asked to drop my car off and pick up first in the morning. The representative was able to meet my expectations and make sure I got what I needed. Th More

by ThorLor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Civella
August 19, 2015

Recall service for my Toyota Camry Very nice customer service. Service adviser was very helpful and knowledgeable. Huge improvement from my previous visit. My car was serviced well an More

by wojtek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
August 19, 2015

Excellent service I had a coupon for a balance and rotate. I was greeted promptly and my Prius was whisked away while I waited in the lounge with a warm cookie and a bo More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
August 19, 2015

Matt answers all my questions satisfactory. I have a 2010 Avalon and I wonder if it was recommended that I should change over to synthetic oil. Matt looks up Toyota manual and said I should sta More

by Neil600
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Rank
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