
Jay Wolfe Toyota
Kansas City, MO
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Used Car Purchase Anthony DiMaggio was our rep. We had vehicles from the website to review. We narrowed it down to one vehicle before even test driving. Did the test Anthony DiMaggio was our rep. We had vehicles from the website to review. We narrowed it down to one vehicle before even test driving. Did the test drive and told him we had one more dealership to go to before final decision could be made. He did not pressure us to decide. At closing Ben went over warranty options slowly and clearly. Encouraged us to ask him questions. He did not try to sell us, just gave us details what would be covered. One bad aspect would be to clarify that the warranty may say 84 / 100 but it is from the manufacture date. When buying used vehicle that narrows the window a lot. He said it once but more than once would be better full disclosure. More
Very comfortable Their concierge lounge is a very comfortable way to wait while my car was being serviced and I was able to continue working the whole time, so not a b Their concierge lounge is a very comfortable way to wait while my car was being serviced and I was able to continue working the whole time, so not a big interruption to my day. Gabriel gave me an appropriate time estimate and the work was accomplished within the promised time frame. More
Radio Replacement I worked primarily with Randy in the service department. He .was super. The technician who replaced the radio was careless and scratched the das I worked primarily with Randy in the service department. He .was super. The technician who replaced the radio was careless and scratched the dash board in two places. I assume he/she used the dash to place parts on during the replacement. One of the scratches was really noticable as it peeled up a sliver of the the dash. More
Engine I dropped my car off for an "engine enhancement". I was picked up by the rental car agency and rented a nice size car (covered by Toyota). My car wa I dropped my car off for an "engine enhancement". I was picked up by the rental car agency and rented a nice size car (covered by Toyota). My car was completed in the time frame promised and I was also able to have another service completed while in was in the shop. Tony C. was in contact with me to advise me of the progress and costs involved. More
Bought a used Prius I saw online that Joy Wolfe Toyota had a Prius I thought fit my needs. I called about it and received a call back very quickly. We arranged a time t I saw online that Joy Wolfe Toyota had a Prius I thought fit my needs. I called about it and received a call back very quickly. We arranged a time to come test-drive it. The only problem was actually finding the place; it's a bit harder than it sounds. But I got good directions when I called and from there on the process was easy. Mario answered all my questions about the car and the test-drive was comfortable. The paperwork took a bit longer than I had hoped and I had to call to cancel an appointment. He even helped me find the number online. I picked up the car the next day and I'm very pleased to have it. More
Purchasing new vehicle This is our third Toyota that we have purchased from Jay Wolfe. We were initially going to purchase a used vehicle, but after weighing the pros and c This is our third Toyota that we have purchased from Jay Wolfe. We were initially going to purchase a used vehicle, but after weighing the pros and cons, we decided to purchase a new 2015 Corolla. Fadil has assisted us with all three purchases and we highly recommend him. He's so personable and easy to work with, and we really appreciate his honesty and straightforwardness. More
Great experience The people are very professional, always willing to help you to understand the value of the vehicle you want. Very good service. Will definitely reco The people are very professional, always willing to help you to understand the value of the vehicle you want. Very good service. Will definitely recommend this dealer to all my friends. More
Frame recall They did just what they had to do for the recall. I would have liked a vehicle while they had mine. I was told they could not because they did not k They did just what they had to do for the recall. I would have liked a vehicle while they had mine. I was told they could not because they did not know how long it would take. More
Great service all the way around. Josh is great in helping organize and making sure my needs are met! Fadil is my sales rep when I bought the car last year. Josh is great in helping organize and making sure my needs are met! Fadil is my sales rep when I bought the car last year. More
Trading a lease in for a new Rav4 Our sales man and all of the supporting staff were great. I plan to return to Jay Wolfe for my next purchase and will use Quentin Daniels aging. He Our sales man and all of the supporting staff were great. I plan to return to Jay Wolfe for my next purchase and will use Quentin Daniels aging. He did a great job. More