Jay Wolfe Toyota
Kansas City, MO
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Scheduled maintenance Everyone in the service center I spoke with was friendly They did the required work in the time they said and explained why my cars electric power st Everyone in the service center I spoke with was friendly They did the required work in the time they said and explained why my cars electric power steering was not something that needs service. Over all a pleasant experience doing business with the service dept. More
No surprises! Tony was very personable and easy to work with. He discussed with me what service was needed and the cost. He answered all my questions, and I was s Tony was very personable and easy to work with. He discussed with me what service was needed and the cost. He answered all my questions, and I was satisfied with the service plan we agreed upon. Overall, a very pleasant experience. More
Avalon I was waited on very promptly and explained the reason I was there. Service person looked up vehicle history and we agreed on course of service. Also I was waited on very promptly and explained the reason I was there. Service person looked up vehicle history and we agreed on course of service. Also he took care of a recall that I had forgotten about. More
Excellent service , explained what we needed, offered additional times to come back and have the additional service completed or option to wait that for it that day. , explained what we needed, offered additional times to come back and have the additional service completed or option to wait that for it that day. More
Great Experience Mark Lindsay was able to quickly lead me to a car that exceeded my expectations for a used car. I am grateful to him for making my first car buying ex Mark Lindsay was able to quickly lead me to a car that exceeded my expectations for a used car. I am grateful to him for making my first car buying experience a great one. More
A long drive, but worth it. I was greeted promptly by my sales person. Everyone there is courteous and professional. We traveled 3 hours to get to Jay Wolf Toyota, but it is the I was greeted promptly by my sales person. Everyone there is courteous and professional. We traveled 3 hours to get to Jay Wolf Toyota, but it is the nicest dealership I have dealt with. My new car was ready for delivery, and the finance office made quick work of the transaction. No high pressure sales tactics were used, and they have a happy customer who will definitely return for more great Toyotas when the time comes. Thanks to Olivia and Fadil, and Troy in finance. More
Maintenance on Sienna Sales person was very courteous and kept to his word that he would call to explain the details of the repair. When I picked up the car (after the wor Sales person was very courteous and kept to his word that he would call to explain the details of the repair. When I picked up the car (after the work done), he ensured to explained details in advance of me asking questions. Great experience overall. Job well done. Thank you. More
Purchase of a 2015 Rav4 Salesman and finance was very helpful in closing the deal. Went over all options with us on car and leasing options. Good bunch of guys. Salesman and finance was very helpful in closing the deal. Went over all options with us on car and leasing options. Good bunch of guys. More
Service check was quick Everyone I worked with at Toyota was kind and clear of what was going on worth what was going on with my car. My experience was great! Everyone I worked with at Toyota was kind and clear of what was going on worth what was going on with my car. My experience was great! More
Recall repair The customer service I experienced with Jay Wolfe when expediting a recall repair on my vehicle was outstanding. They were extremely responsive when r The customer service I experienced with Jay Wolfe when expediting a recall repair on my vehicle was outstanding. They were extremely responsive when returning phone calls and provided timely, professional, and personable service in face to face interactions. They made me feel as if I was a valued customer and went above and beyond to be helpful, which was refreshing after an extremely poor experience in dealing with Toyota's corporate office. The Jay Wolfe (and Enterprise Rental) employees turned a frustrating situation around into an overall positive experience. Thank you! More