Jay Wolfe Toyota
Kansas City, MO
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Great service department. Straight forward on what they think needs to be done and good follow up on estimate and approvals. I even bring non-Toyota makes here for service. think needs to be done and good follow up on estimate and approvals. I even bring non-Toyota makes here for service. More
Could not be happier with the experience dealing with Jessica Velasco on a used "New to Us" 2013 Honda Accord. We drove 250 miles from Oklahoma to get this car. It has 117,000 miles on it but is like new Jessica Velasco on a used "New to Us" 2013 Honda Accord. We drove 250 miles from Oklahoma to get this car. It has 117,000 miles on it but is like new and a whole lot less money than a new one. Jessica was very friendly, knowledgeable, helpful and personable both during the email negotiations and the in person service when we arrived to pick up the car. I found this car on their website. Looking outside my local market because I could not find one the year and color I wanted. The only thing I think could be improved on was the wait to get all the paperwork finalized with the Finance Lady (Rena). I realize they were busy. (Maybe they could have more people helping with her job when they are busy). With so many sales people doing deals, that was a bottleneck. Thanks, Bob Story Tulsa, OK More
Had me in and out in no time at all which was wonderful considering I had a very busy day ahead of me. Service department staff are so easy to deal with and helpful. considering I had a very busy day ahead of me. Service department staff are so easy to deal with and helpful. More
Our salesman, Michael Margolin was very nice and helpful. We had to wait way too long to get back to the finance section but that was also very a very pleasant experience. You need more financing help! We had to wait way too long to get back to the finance section but that was also very a very pleasant experience. You need more financing help! More
We were well taken care of by Jay Wolfe Toyota. They worked with us on pricing and completing all paperwork. I highly recommend this business. worked with us on pricing and completing all paperwork. I highly recommend this business. More
Sonny Hernandez in the service department was fantastic to work with. He was polite, knowledgeable and east to work with. We would definitely recommend your company to our friends and family. to work with. He was polite, knowledgeable and east to work with. We would definitely recommend your company to our friends and family. More
My service rep was awesome. Mechanic did work not authorized but I wasn’t charged. Came in because traction control wasn’t working and had service lights. Also had an alignment done and oil changed. authorized but I wasn’t charged. Came in because traction control wasn’t working and had service lights. Also had an alignment done and oil changed. 50 miles after I left lights back on and no traction control again. Drove 160 miles to use this service department and I bought a 2019 Camry while I was there. Now I have to come back to try to get repaired again. I’m not close to any Toyota dealerships but I think I’ll go to a closer one this time to try to resolve issue. I can’t tell you how please I was with the gentleman that handled my service. True professional. I understand that sometimes things can be hard to repair and I’m not mad just can’t see driving 160 miles back when there’s one 70 miles away. More
Saman extremely helpful, got us exactly what we wanted. Rena joyful to work with and efficient. Internet sales, email correspondence and initial visit without my husband NOT helpful. Did not see a manage Rena joyful to work with and efficient. Internet sales, email correspondence and initial visit without my husband NOT helpful. Did not see a manager. More
We loved working with Gonzalo as he listened to what we wanted and delivered in a timely manner. Rena was wonderful in explaining all the warranty options. Love our new ride! wanted and delivered in a timely manner. Rena was wonderful in explaining all the warranty options. Love our new ride! More