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Jay Wolfe Toyota

Kansas City, MO

4.3
3,352 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,352 reviews

April 28, 2017

oil change I went in and had an oil change and tire rotation. Every time I go in and seems I am sales pitched for other car repairs. I do not like the pressure More

by jwilson53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Juarez
April 27, 2017

Excellent Service! Easy scheduling and great customer service! I was kept well informed of the progress of the service on my vehicle and was given a review at the end of More

by jilliansellers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
April 26, 2017

Service was great but checking in was not as it usually is. Checking is usually not stressful but I was told about a recall but minimal info was given. Also the rep was not as friendly in regards to telling me More

by ssjtus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
April 26, 2017

Great service Always get me in on time, friendly service, always explain what has to be done and why and the costs so no nasty surprises. Will continue to take my More

by June
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
April 26, 2017

Great Service Easely made an appointment, service writer kept me informed as i checked in and about how long it woudl take, great waiting area with very good WIFI a More

by Carlosd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
April 19, 2017

happy customer I took my car in for an oil change, but then realized that more regular maintenance work was due. So while John was taking car of my car he also got More

by Ladyflybeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
April 13, 2017

Scheduled Maintenance I had my car in for its 18-month scheduled maintenance. David met me as soon as I pulled my car into the service entrance, and my car was ready to go More

by Toyotafan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Rank
April 13, 2017

The Service Department was great! The only complaint I had was that I needed to be somewhere by 11:00 am, my appointment was at 9:15, I was eight minutes late to my 11:00 appointment, More

by bbirdsell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
April 13, 2017

they know how to treat people they took my car on time and did what needed to be done. They then took the time to explain what was done and what I may need to watch out for. More

by sagwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
April 11, 2017

Excellent. Randy Randy did an excellent job of taking care of my service on my RAV 4...... Your "snack bar is excellent as well as your waiting area....give it and Ra More

by Charlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman
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