
Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,352 reviews
oil change I went in and had an oil change and tire rotation. Every time I go in and seems I am sales pitched for other car repairs. I do not like the pressure I went in and had an oil change and tire rotation. Every time I go in and seems I am sales pitched for other car repairs. I do not like the pressure. I was informed I could go online and locate a coupon for the rotation and present it at the time of check out. Most places give a rotation with the oil change. I was surprised it was an additional fee. When I presented the coupon I was given a distant or cold shoulder during check out. More
Excellent Service! Easy scheduling and great customer service! I was kept well informed of the progress of the service on my vehicle and was given a review at the end of Easy scheduling and great customer service! I was kept well informed of the progress of the service on my vehicle and was given a review at the end of the all that was done. Couldn't have been easier! More
Service was great but checking in was not as it usually is. Checking is usually not stressful but I was told about a recall but minimal info was given. Also the rep was not as friendly in regards to telling me Checking is usually not stressful but I was told about a recall but minimal info was given. Also the rep was not as friendly in regards to telling me about the recall or services I was getting. More
Great service Always get me in on time, friendly service, always explain what has to be done and why and the costs so no nasty surprises. Will continue to take my Always get me in on time, friendly service, always explain what has to be done and why and the costs so no nasty surprises. Will continue to take my car back for regular servicing and anything else that needs to be done. More
Great Service Easely made an appointment, service writer kept me informed as i checked in and about how long it woudl take, great waiting area with very good WIFI a Easely made an appointment, service writer kept me informed as i checked in and about how long it woudl take, great waiting area with very good WIFI allowing me to continue woring, and at the end a complete review of all the work that was performed. More
happy customer I took my car in for an oil change, but then realized that more regular maintenance work was due. So while John was taking car of my car he also got I took my car in for an oil change, but then realized that more regular maintenance work was due. So while John was taking car of my car he also got me a shuttle ride to Zona Rosa so I could shop while my car was being worked on, Thank you!!! More
Scheduled Maintenance I had my car in for its 18-month scheduled maintenance. David met me as soon as I pulled my car into the service entrance, and my car was ready to go I had my car in for its 18-month scheduled maintenance. David met me as soon as I pulled my car into the service entrance, and my car was ready to go in less than an hour. More
The Service Department was great! The only complaint I had was that I needed to be somewhere by 11:00 am, my appointment was at 9:15, I was eight minutes late to my 11:00 appointment, The only complaint I had was that I needed to be somewhere by 11:00 am, my appointment was at 9:15, I was eight minutes late to my 11:00 appointment, but I know the service department did as much as they could to make sure I reached my second appointment on time! But everything was done and complete on my car, and the service department was great! More
they know how to treat people they took my car on time and did what needed to be done. They then took the time to explain what was done and what I may need to watch out for. they took my car on time and did what needed to be done. They then took the time to explain what was done and what I may need to watch out for. More
Excellent. Randy Randy did an excellent job of taking care of my service on my RAV 4...... Your "snack bar is excellent as well as your waiting area....give it and Ra Randy did an excellent job of taking care of my service on my RAV 4...... Your "snack bar is excellent as well as your waiting area....give it and Randy a 10 More