
Jay Wolfe Toyota
Kansas City, MO
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30,000 mile service, they got me right in and out. Always very friendly and very professional. 30,000 mile service. Very clean and nice waiting area. Will definitely be back to buy my next car at Jay W Always very friendly and very professional. 30,000 mile service. Very clean and nice waiting area. Will definitely be back to buy my next car at Jay Wolfe More
Great Service I have alwsys had my Toyota's serviced at Jay-Wolfe. I have had two MR2's and now a Solara, Never had anything but great service. I have alwsys had my Toyota's serviced at Jay-Wolfe. I have had two MR2's and now a Solara, Never had anything but great service. More
Unprofessional and Pushy I was shocked at the unprofessionalism of this dealership and the way we were treated. We negotiated for about an hour on our price and decided to go I was shocked at the unprofessionalism of this dealership and the way we were treated. We negotiated for about an hour on our price and decided to go with another dealership because they had a better warranty. When we let the associate know this, he ranted to me over text message saying we didn't give him a chance. I finally had to block him so he wouldn't text me anymore. The paper we were given by the dealership said "FINAL" offer. We really wanted to buy from a local, Northland dealership, but after this experience, I'm glad we took our money elsewhere. In the future, please be more understanding and not so pushy. More
Great Service Their service and quality always exceed my expectations. I value Jay Wolfe so much; that I have purchased 3 vehicles from this location and have all Their service and quality always exceed my expectations. I value Jay Wolfe so much; that I have purchased 3 vehicles from this location and have all 3 of them serviced here. More
Went above and beyond. I had concerns about my vehicle that were out of ordinary. The team managed to investigate the concerns and provided me with multiple solutions. They I had concerns about my vehicle that were out of ordinary. The team managed to investigate the concerns and provided me with multiple solutions. They were very professional despite it being the end of the work week. We managed to get the issue resolved in one day. More
Oil and filter change with discount coupon Ease of scheduling(did so online) for same day appointment! Was greeted and helped right away by John Juarez. Always comfortable lobby and clean restr Ease of scheduling(did so online) for same day appointment! Was greeted and helped right away by John Juarez. Always comfortable lobby and clean restroom! Was even greeted by my salesperson, Jessica, who sold the car to me over 1 year ago ! She is the best and glad to know she is still valued at Jay Wolfe. Only down side was waiting to be called to pay and leave . More
Quick and efficient I appreciate the excellent service and especially like David Rank. He was very helpful in assessing what my car needed and explaining it to me. I appreciate the excellent service and especially like David Rank. He was very helpful in assessing what my car needed and explaining it to me. More
Oil Change Was welcomed with a smile and asked about my concerns. Though I arrived way ahead of schedule, I was told it would not take longer to have my vehicle Was welcomed with a smile and asked about my concerns. Though I arrived way ahead of schedule, I was told it would not take longer to have my vehicle serviced. Service was completed in due course and the same associate came for me in the lounge. Took me through what had been done and gave recommendations for future services. To top it off, a complementary car wash was done. Way to go Jay Wolfe!!!. Couldn't ask for more! More
We were very pleased. It has always been a great experience We were very pleased with the service, food and attention. We want to say hi to our salesman Mike next time. Please tell him hello from the Deans. We were very pleased with the service, food and attention. We want to say hi to our salesman Mike next time. Please tell him hello from the Deans. More
Amazing Car Salesperson! Ok, you know how it is on t.v. Heck, you may have even seen it happen in real life. You go to a car dealership and the next thing you know someone is Ok, you know how it is on t.v. Heck, you may have even seen it happen in real life. You go to a car dealership and the next thing you know someone is talking loud to you and then pushing you to buy. It's one of the reasons why I dislike "hard sells." I just want some information so I can make a good decision. Come at me with a "hard sell" and I just want to punch you in the nose! BUT, along comes Jessica! She's knowledgeable, attentive, listening to me blather about my list of wants and then seeing if she has what I think I want as well as some suggestions that I may not have thought about. It's people like her that make me want to go back instead of walk out the door and never return! More