
Jay Wolfe Toyota
Kansas City, MO
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No surprises. Even though I was designated a"waiter", the service agent continued to call me on my cell phone. I did not hear the second call and sat in the waitin Even though I was designated a"waiter", the service agent continued to call me on my cell phone. I did not hear the second call and sat in the waiting room later than I needed to (after being there three hours). Other patrons seemed to get a call from the waiting room attendant - which I was waiting for as well. All in all, the service to my car was good, the car was clean and the people friendly and helpful More
Service Good service and have everything I need from visit. Will be back for next service. The only issue was maintenance light was not reset. Bobbing deal Good service and have everything I need from visit. Will be back for next service. The only issue was maintenance light was not reset. Bobbing deal More
Always helpful They are always helpful and get the job done on time and efficiently and explain all the procedures so you don't get any nasty surprises with the bill They are always helpful and get the job done on time and efficiently and explain all the procedures so you don't get any nasty surprises with the bill More
15,000 mile checkup Friendly, efficient service. We have been Jay Wolfe customers for many years. They take good care of our vehicles. Overall positive experience with bo Friendly, efficient service. We have been Jay Wolfe customers for many years. They take good care of our vehicles. Overall positive experience with both sales AND service departments. More
Very excellent service experience. Everyone from the person who answered the phone, set up the appt.. and serviced the car were very professional, friendly, and focused on customer sa Everyone from the person who answered the phone, set up the appt.. and serviced the car were very professional, friendly, and focused on customer satisfaction . The car wash and nice snack foods are a pleasant experience More
Standard scheduled maintenance Jason was very friendly and courteous and explained everything well. The concierge service is outstanding. I had a lunch and drink and enjoyed the n Jason was very friendly and courteous and explained everything well. The concierge service is outstanding. I had a lunch and drink and enjoyed the new cr atmosphere in the concierge/waiting area. More
June 9 The coffee is weak and watery, other than that, everything is great. Oh ... suggest you add usb ports for people to charge smart phones and other d The coffee is weak and watery, other than that, everything is great. Oh ... suggest you add usb ports for people to charge smart phones and other devices. More
Service dept Work was finished timely. All employees very courteous & helpful. Additional work needed was explained, including cost, but no pressure to complete it Work was finished timely. All employees very courteous & helpful. Additional work needed was explained, including cost, but no pressure to complete it immediately. Snack area was a pleasant addition. It was clean, & the food & service was very good. More
Courteous Customer Service I enjoyed the ease of making a service appointment online. When I arrived st the appointed time, David met right away and my options for service were I enjoyed the ease of making a service appointment online. When I arrived st the appointed time, David met right away and my options for service were reviewed. I had planned on oil change, vehicle inspection and tire rotation. Option to refresh AC was one I hadn't thought of and with summer heat coming, I wanted to be sure my AC was top-notch. The waiting room is unbelievable- besides free refreshments, the seating areas are conducive to reading, watching TV, working on your laptop, etc. I have been a Customer for a long time and the service performed on my vehicle has always been perfect. I trust and am confident that I receive the best service for my vehicle at Jay Wolfe! More
Jay Wolfe Toyota Service Continued great service at Jay Wolfe Toyota! They have been servicing my vechicles for fifteen years and I intend to continue there for many more yea Continued great service at Jay Wolfe Toyota! They have been servicing my vechicles for fifteen years and I intend to continue there for many more years! More