Jay Wolfe Toyota
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 3,351 reviews
Very friendly and efficient. I was taken care of in about an hour. All covid safety measures were in place. Highly recommend to anyone needing service. an hour. All covid safety measures were in place. Highly recommend to anyone needing service. More
John was friendly and professional and patiently answers any questions I have. Service at Jay Wolfe has always been great which is why I bought my 2nd Toyota there when I was ready for upgraded features af any questions I have. Service at Jay Wolfe has always been great which is why I bought my 2nd Toyota there when I was ready for upgraded features after 12 years great service on my 1st Toyota. More
Sonny my service manager was really helpful and explained everything that needed to be done to the truck, Ive been using Jay Wolfe since i bought the truck and will continue to do so. everything that needed to be done to the truck, Ive been using Jay Wolfe since i bought the truck and will continue to do so. More
Always great service, Don is extremely helpful and knowledgeable. Good team that seems to care about taking care of its customers. Prompt service with appropriate wait time. knowledgeable. Good team that seems to care about taking care of its customers. Prompt service with appropriate wait time. More
It was a straightforward, pleasant buying experience. There were no endless negotiations, hard selling, bait and switch shenanigans. I came away from the experience being pleased, rather than feeling l There were no endless negotiations, hard selling, bait and switch shenanigans. I came away from the experience being pleased, rather than feeling like I had been in a painful marathon. Fadil Rexhepi was excellent and I would heartily recommend him to my friends. I enjoyed my interaction with Reena Roberts during the financing session. More
Quick and easy. This was my first maintenance visit since purchasing my Highlander. Sonny was very helpful providing info about what maintenance was being performed and showed me a schedule going forw since purchasing my Highlander. Sonny was very helpful providing info about what maintenance was being performed and showed me a schedule going forward. I was in and out in a flash. It’s nice to be doing business with Jay Wolfe in the Northland, where I live. More
Overall would give a good rating. Quentin was easy to work with. Transaction was handled quickly. I came from 2 hrs away to buy a truck that had been priced online. I specifically asked about options pi work with. Transaction was handled quickly. I came from 2 hrs away to buy a truck that had been priced online. I specifically asked about options pictured before agreeing to price. Turns out the truck did not have spray in bedliner nor a center console shifter as pictured. Pictures were "stock" photos and not of actual vehicle. I suggest either placing a large visible disclaimer that these are not pictures of actual vehicle as equipped or putting actual pictures of the vehicle online. More
Took 2018 4RUNNER in for ToyotaCare service visit at 25K. Replaced battery for free without me mentioning it was having issue at only the 2 year mark! That’s real service! Replaced battery for free without me mentioning it was having issue at only the 2 year mark! That’s real service! More