Jay Wolfe Toyota

Excellent Service The Service was excellent. Arrived early for the appointment & was met by a professional & courteous service representative. Waiting room comfortabl The Service was excellent. Arrived early for the appointment & was met by a professional & courteous service representative. Waiting room comfortable & accommodating! Wait time was appropriate for services being done on the car! Thanks for a pleasant experience. More

Service on site was good, but unhappy about service warranty I was overall pretty satisfied with my service visit. My little bit of dissatisfaction came from: 1. How long it took to check me in...there was abs I was overall pretty satisfied with my service visit. My little bit of dissatisfaction came from: 1. How long it took to check me in...there was absolutely no service manager physically at the check in area for over 10 minutes. 2. My service warranty said that for the first year, wheel covers were....covered. I had lost my right front wheel cover and asked for it to be replaced. The Service Manager put it in the computer and it came back rejected. When I showed him the warranty info he said that I needed to call them to challenge the denial, and oh by the way...it was after 5 and I would have to do it myself tomorrow. That didn't seem right to me and I expected better service quite frankly. It takes me over 25 minutes to get up to the dealership from my house and I wanted it taken care of that afternoon when I in for scheduled service! More

Surprise Discovery! When checking in for my 60,000 mike maintenance check, I asked Gabriel to check my heater fan because it was so noisy. He immediately went out to chec When checking in for my 60,000 mike maintenance check, I asked Gabriel to check my heater fan because it was so noisy. He immediately went out to check and came back in with the cabin filter in hand. It had all kinds of “nesting materials on it! Some critter had been building its nest. Fortunately, all that was needed to correct the problem was a new cabin filter. One thing I can always depend on at Jay Wolfe is the integrity of their service personnel. I have never felt they have taken advantage of me by suggesting big dollar items. I trust them and have been a customer for over 20 years. More

JayWolfe, Best in the Northland Customers are quick to leave a negative review when they have a not so good experience with a service provider. I experienced a really awesome experie Customers are quick to leave a negative review when they have a not so good experience with a service provider. I experienced a really awesome experience with JAYWOLFE Toyota Services, so i believe i should let prospective customers know how good they are right there. -They have good entertainment center for waiting clients. -They front desk are professional and someone is always there to attend to all your needs. -My car was also washed after service, amazing aint it?. -JAYWOLFE gave me a ride home when i needed to go home for a quick call while my car was being fixed. -I really like Jaywolfe. More

Great People Buying a vehicle is an experience many people simply dread - it's a big financial decision and there are tons of choices to sift through. Greg "Goose Buying a vehicle is an experience many people simply dread - it's a big financial decision and there are tons of choices to sift through. Greg "Goose" Saragusa was great to work with - not pushy, just helpful. We could have gone to other dealers, but ended up buying from Jay Wolfe Toyota because of him. More

No title Had slight delay getting vehicle checked in, but work was delivered on time. Guy I worked with was aware of my time limitations and completed paperwo Had slight delay getting vehicle checked in, but work was delivered on time. Guy I worked with was aware of my time limitations and completed paperwork while work was being finished, so that I was able to leave on time. More

Amazing team! We were so thrilled in our experience in purchasing a vehicle from Goose! He was so helpful and made the process so easy! We will buy all of our futur We were so thrilled in our experience in purchasing a vehicle from Goose! He was so helpful and made the process so easy! We will buy all of our future vehicles here. More

Best buying experience in decades ! From sale/trade-in with Ed M, through questions with Mike M to paperwork with Rena R, smoothest transaction ever of many over decades. Here we found b From sale/trade-in with Ed M, through questions with Mike M to paperwork with Rena R, smoothest transaction ever of many over decades. Here we found best value and quality of service we could not find at a closer dealership. We were about to write our first Toyota off as a bad experiment and go back to other brands. The quality of vehicles will sell itself, but it is people like these at Jay Wolfe that brought us back for 2 more vehicles and will in the future More

Happy We were treated very well by everyone at Jay Wolfe. I enjoyed working with MICHAEL. He made us feel comfortable and we actually enjoyed buying our n We were treated very well by everyone at Jay Wolfe. I enjoyed working with MICHAEL. He made us feel comfortable and we actually enjoyed buying our new truck. More

20,000 Mile Checkup The service to the vehicle was very good, the people who I dealt with and others around the facility were very nice and pleasant. However this checkup The service to the vehicle was very good, the people who I dealt with and others around the facility were very nice and pleasant. However this checkup was for a routine 20,000 mile checkup and it took approximately 2 and 1/2 hours to complete. So overall I was pleased but the time was excessive. More