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Jay Wolfe Toyota

Kansas City, MO

4.3
3,351 Reviews

9650 Northwest Prairie View Road

Kansas City, MO

64153

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Showing 3,351 reviews

March 11, 2021

Wait times are getting ridiculous - over two hours for a standard service appointment? This shouldn't take more than 30 to 45 minutes. Service advisors are professional and understanding of the clients nee More

by jspidle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hernandez
March 10, 2021

I always dreamed of owning a 4 Runner, and we found a great looking one at this dealership. Super excited about it! Kerry was super helpful in getting me there! More

by lfarmer1
Recommend Dealer
Yes
Employees Worked With
Kerry Holyoak
March 10, 2021

Tony Toy and Don are great employees and were very helpful in my service. Thank you for keeping in mind quality without trying to oversell things I don’t need. More

by ej.brockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Tony Toy
March 09, 2021

Gave good discount on our service. We like going here because they are professional. You can tell it’s a good place for service since everyone comes here. More

by robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Borgman, Tony Toy, Tony Civella, John Juarez, David Rank, Holli Dreher, Dustin Nichols, Bridgett Moffett, Kyle Smith, Jasmine Kelly
March 09, 2021

got a free oil change and tire rotation for my 2020 corolla. service was performed very quickly done correctly. I am very happy with the service. More

by skallandk
Recommend Dealer
Yes
Employees Worked With
Tony Civella
March 08, 2021

We had a wonderful experience with our Salesperson, Quentin Daniels. He was very helpful and shared a wonderful sense of humor. Quentin was very straightforward and answered our bijillion questions wit More

by pdbakeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Daniels, Dustin Howerton
March 07, 2021

It's very easy to get my car serviced here. I like being able to schedule an appointment online. The staff is extremely friendly and helpful. More

by Jennifer.lcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Juarez
March 05, 2021

My 2017 Prius V is my fifth Prius purchase from Jay Wolfe Toyota. That should convince of my trust, confidence and satisfaction with your dealership. More

by whole2th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Toy, John Juarez
March 02, 2021

I was there just an oil change only. I literally saw them being the car around after and it sat in front for 25-30 minutes before they called my name. I went to inquire about it after 15 minutes but my servi More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None above and don’t have sheet with me
March 01, 2021

Thank YOU, Jessica Velasco, for the great job you did in finding my new ruby 2020 Toyota Camry LE which I absolutely LOVE. I spoke with Jessica with specific details regarding an LE and 5 days later I was d More

by Peggy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Toy, Jessica Velasco
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