Jay Wolfe Toyota

Tire rotation John explained the problem with the alignment. Saman was called in and took care of having the protective coating put on the car. They were very prof John explained the problem with the alignment. Saman was called in and took care of having the protective coating put on the car. They were very professional and easy to work with. More

Always a good experience at Jay Wolfe I rarely have even the smallest problems at Jay Wolfe Toyota. They are always kind and helpful. It is why we buy all of our cars there and service t I rarely have even the smallest problems at Jay Wolfe Toyota. They are always kind and helpful. It is why we buy all of our cars there and service them there too. More

Great Experience! My issue with my Rav4 was fixed quickly and efficiently! David Rank was very helpful in finding that my issue with my automatic back hatch was under My issue with my Rav4 was fixed quickly and efficiently! David Rank was very helpful in finding that my issue with my automatic back hatch was under a recall. Thank you! More

Maintenance and new tires Gabe in the service center is awesome. Super helpful, polite, down to earth and just a nice guy. I love working with him whenever I come in to get my Gabe in the service center is awesome. Super helpful, polite, down to earth and just a nice guy. I love working with him whenever I come in to get my car serviced. More

Thank you! Love my new 2018 Corolla! Couldn’t ask for a better car buying experience! Thank you to everyone at Jay Wolfe Toyota for helping me out! Love my new 2018 Corolla! Couldn’t ask for a better car buying experience! Thank you to everyone at Jay Wolfe Toyota for helping me out! More

Very nice experience. I highly recommend this dealership. The staff was very friendly and professional. Overall a very good experience. Painless car buying experience. I used the Costco car buying program. It The staff was very friendly and professional. Overall a very good experience. Painless car buying experience. I used the Costco car buying program. It was very straight forward and easy to use. More

First service experience The service rep was Courteous and friendly. The work was completed in the time suggested and the customer lounge area was a nice touch while we wait The service rep was Courteous and friendly. The work was completed in the time suggested and the customer lounge area was a nice touch while we waited. More

Service Center is Great, Dealer Management Personnel is Not All of my dealings with the service center, specifically John Juarez, were great, but I had a very unpleasant experience with the General Manager, Joe All of my dealings with the service center, specifically John Juarez, were great, but I had a very unpleasant experience with the General Manager, Joe Cardello. While John was helping me in the Parts & Accessory department, Joe came over to question something John had done with parking a car at the airport for a customer and he was unbelievably rude to him. The way he treated John was unacceptable in my eyes, regardless of what had been done. He was arrogant, condescending and obviously could care less that he was doing it right in front of a customer. I just stood there shocked and embarrassed for John. Thinking if he does this in front of customers I can only imagine how he treats them in private. If I had known this was how Management treated their employees and customers before I bought my car, I would have gone somewhere else. More

Misleading Service Charges I scheduled service for an oil change and tire rotation. With the promotion, it was supposed to be $10 less than what they charged. This has happened I scheduled service for an oil change and tire rotation. With the promotion, it was supposed to be $10 less than what they charged. This has happened before so I won’t return. More

Service center The service center is efficient and quick enough. The only recommendation I would make is that the "cashier" at the end of the visit goes over the car The service center is efficient and quick enough. The only recommendation I would make is that the "cashier" at the end of the visit goes over the car inspection sheet. If it's printed in color, it's not so bad but the last few times it was printed in black and white and it's hard to tell what each of the gray boxes mean. More