
Jay Wolfe Toyota
Kansas City, MO
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great experience purchasing a vehicle This is our 4th generation of Toyota vehicles. Everything went very smooth from start to vehicle delivery. Thank you Jay Wolfe for another great exp This is our 4th generation of Toyota vehicles. Everything went very smooth from start to vehicle delivery. Thank you Jay Wolfe for another great experience. More
Buying 2018 Highlander We give a rating of Excellent! Sales, Finance & Management were all great! We will do business with Jay Wolfe in the future & will recommend the deale We give a rating of Excellent! Sales, Finance & Management were all great! We will do business with Jay Wolfe in the future & will recommend the dealership to our friends & family. More
Wow! What service! Best I've ever experience. Mr. Borgman was very patient with me as I explained the problem with my car. He showed his expertise when he took the time to look at my vehicle and Mr. Borgman was very patient with me as I explained the problem with my car. He showed his expertise when he took the time to look at my vehicle and advised me about a solution to my problem. Gave me the total cost of the replacement part along with the cost of labor and taxes right up front. A 2 1/2 hour job actually completed in less than 2 hours! Sweet! Kudos to the technician who completed the repair. Done quickly and perfectly. Thank you all so much! More
Well done 15 years ago I bought a truck from jay Wolfe and had just as good experience than as I did with my new truck purchase. 15 years ago I bought a truck from jay Wolfe and had just as good experience than as I did with my new truck purchase. More
Thankful we could get in My car had just recently told me it was almost time for maintenance and we checked our mileage and it was pretty close. Then my husband had to take a My car had just recently told me it was almost time for maintenance and we checked our mileage and it was pretty close. Then my husband had to take another vehicle to KC for some work, so we were going to have to take two vehicles anyway. I called and our service man, Randy, told me just to ask for him and to come on by. I had told him it probably would be later in the afternoon. When we got there, there was a line at the service. But we knew, since our trip was last minute that we would have to wait. It seemed to us that we didn't wait all that long. Everyone is always very friendly & helpful. Plus since we have another vehicle needing it's service as well...we will be bringing it in on Thursday and he said to come on by. It is nice to know that we can do that. Since we live 1 1/2--2 hrs. away, we don't always know when we might be coming to the city. So it's nice that we can bring our vehicles by at our convenience. Thanks again! Plus it's always nice to see our salesman Fadil & have a short visit too. He never fails to see us in the lounge when we are there for service. More
Quick and easy Everyone was super friendly. The process was extremely fast and easy. The process was well organized and I am pleased with the way my car was serviced Everyone was super friendly. The process was extremely fast and easy. The process was well organized and I am pleased with the way my car was serviced. They even washed it after, which was a nice touch. More
New Purchase Staff showed to me that they genuinely care about the customer. I recommend this dealership to anyone looking for a new vehicle that wants a stress fr Staff showed to me that they genuinely care about the customer. I recommend this dealership to anyone looking for a new vehicle that wants a stress free car buying experience. More
Toyota Sienna Ed was very helpful in finding us the right vehicle to fit our needs. Staff was very friendly and appreciated the food and drinks to keep us happy du Ed was very helpful in finding us the right vehicle to fit our needs. Staff was very friendly and appreciated the food and drinks to keep us happy during the very long process! More
Quality work but using coupons create more confusion Jay Wolfe always does good work, however coupons I bring in are rarely used. Most recent example of $159 per axle and coupon made it clear it didnt in Jay Wolfe always does good work, however coupons I bring in are rarely used. Most recent example of $159 per axle and coupon made it clear it didnt include turning rotors, which any service or technician will always strongly recommend. And so when you add cost of turning rotors into estimate you get back to original cost of replacing brakes. Made no sense to even distribute coupon. Was given $15 off so in the end essentially discount covered taxes. but wasn’t provided discount amount until after work was done. More transparency needed in up front estimates. More
RAV4 Service JJ (John Juarez) is always friendly and helpful. My service was performed in a timely, efficient manner. I will always get my maintenance done here. JJ (John Juarez) is always friendly and helpful. My service was performed in a timely, efficient manner. I will always get my maintenance done here. More